The UPS Store

Reviews

• KS

  Kathryn Sink

  May 7, 2026
  5.0
  I enjoy seeing Josh at the UPS. He is very helpful and knowledgeable
• CW

  Clifton Williams

  Apr 17, 2026
  1.0
  I have been to this store many times and the older lady has poor customer service skills. If she doesn't want to deal with the public then I would suggest she not work at the counter. My wife has had the same service from her at different times, she is very rude. The box was untapped and she asked sharply...do you have any tape. I said no, that is why I came here. $2 later for three pieces of tape, it is obvious I will not return.
• AD

  Adam Dowdy

  Jan 8, 2026
  1.0
  The staff is very unprofessional and argumentative. They charge $1.99 to open an email for a shipping label then another 25¢ to print it. Worth it to drive to Roanoke for future needs.
• SL

  Sarah Love

  Dec 15, 2025
  1.0
  Rudest customer service ever. But please visit if you want to have someone sighing and rolling their eyes at you.
• MP

  Matt Penman

  Jul 18, 2021
  3.0
  Employees are great but customers need to do business on Sundays too. Edit: sending people to Roanoke isn’t ideal.

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