Shipping ServiceOrganizers & ContainersLogistics Service
ICL is a World Class Trans-Atlantic shipping line with an integrated logistics network offering the most reliable delivery and customer-focused solutions.
ICL operates a weekly service with direct ports of call at Chester, PA and Wilmington, NC in the U.S., and Antwerp, Belgium, Southampton, UK and Cork, Ireland in Europe.
ICL operates on three main pillars; Incomparable Reliability, Customized Logistics Solutions, and Personalized Service.
With a focus on Customer Service, and catering to customers needs, ICL offers services for Less than Container Load (LCL) cargo, Project cargo, Out of Gauge commodities, and Refrigerated services, utilizing specialty equipment.
ICL is consistently named as a Top Workplace and Best Places to Work.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.