The UPS Store

Reviews

• EH

  eugene hopson

  Jul 1, 2026
  1.0
  Around march second of this year, I went into the store to mail a simple dress shirt as well as a coffee mug and an ash tray to my brother-in-law. In Florida, the attendant did not have proper shipping boxes and tried to take a huge TV box and cut it down and wanted $40 with a ship guarantee. And to send it and I said, that's okay, it's just a dress shirt, I said it should. If it fits, it shipped, shouldn't be like more than $14. And we got a plastic bag that was 5 bucks and puts a bubble wrap around everything and put it in there nice and tight, and it was marked fragile and set well. I think they ran over it. Everything was smashed. The dress shirt made it okay. The attitude towards from the owner was very and helpful. Because he evidently just passed the buck and accused me of breaking my own stuff, and I didn't have any part of it. Instead it was my fault. How can it be the customer's fault? That's never a case. So he was very accusatory in response to my claim, and that he has a lack of inventory and proper shipping boxes that he's rectified now and has the smaller boxes there, and it's they are very rude and do not respond to complaints properly and turn it around and say that it's your fault so they need to get a clue. On how to treat people and learn from this experience, and I guess they have, because now they have the proper smaller boxes in there for customers. The store was number 5353 town and country giant.And fredericksburg
• BB

  Ben

  Jun 4, 2026
  1.0
  Store WiFi sucks and phone service bad forget about downloading QR code in store and they charge to use the computer
• DC

  Donna Catlett

  May 16, 2026
  5.0
  Always great service.
• AM

  Angela Moore

  Apr 15, 2026
  5.0
  I use UPS a lot and I have not had any problems at all. I will always ship through UPS.
• TT

  Tyler

  Mar 30, 2026
  5.0
  I needed to get prepared for tax season, had a lot of documents that needed to be printed and some of them though needed to be reshaped/edited. It took a little bit but I’m very much thankful to the gentlemen that helped me, I forgot his name but again thank you for your time!

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