FedEx Office Print & Ship Center

Reviews

• LS

  Lafayette Silva

  6 days ago
  5.0
  I came to this FedEx Office in Fredericksburg, Virginia, and was greeted by Mitchell and his office manager, Chelsea, who were extremely cordial, direct, and remarkably helpful. They demonstrated outstanding customer service and helped facilitate an incredibly busy day during this out-of-town work trip, so much so that I felt like I had an overwhelming rush of oxytocin coursing through my veins from how pleasant the experience was. Now, perhaps I’m being a bit hyperbolic, but I genuinely enjoyed the level of customer service I received. Mitchell was honestly one of the coolest cats I’ve met in a while, think Ron Swanson. And Chelsea had this wonderful personality and subtle yet incredibly helpful nature about her that’s difficult to properly quantify other than to say she is a genuinely kind spirit. I truly appreciated the help she offered me, even while clearly under the weather and looking like she needed a nice bowl of homemade chicken soup and a cool pillow to rest her head on. The help and support I received from Mitchell and Chelsea were absolutely invaluable, and considering the week I’d had, this was easily the highlight. Having competent people show you respect and kindness while you’re dealing with stressful and turbulent situations in life and work can completely change the outlook of your day, and that’s exactly what Mitchell and Chelsea did for me. They took a tremendous amount of stress off my plate, provided exceptional customer service with speed, accuracy, and care, and had me on my way within about 45 minutes of arriving. That was absolutely stellar and made my life just a little bit easier during this work trip (I was handling an emergency print job caused by a series of errors and mix-ups at my company; very stressful during a new product launch!). So thank you very much, Mitchell and Chelsea. Y’all are rock stars, and you made my time here in Virginia so much better, even if only for today. I will not forget how well I was treated during my visit to your store. For anyone else reading this: I cannot recommend this FedEx Office in Fredericksburg highly enough. In fact, I’d venture to say this was the best experience I’ve ever had at a FedEx Office. Whether you’re local or from out of town, if you need to ship something, get a print job done correctly, or even just make a few copies, do not hesitate to come to this store and let Chelsea and her team take care of you. They will absolutely get the job done, and they are well worth the trip. If you value your time, trust me, this team will take care of you! Thank you very much for reading. Cheers!
• WK

  Wojciech Kornacki

  May 4, 2026
  5.0
  Super fast, friendly, and professional!
• TT

  The

  Apr 22, 2026
  5.0
  I go to UPS and they charge me access to print a return label+ print their printer didn’t detect my USB. HERE they don’t even charge me for this. And The printers works. I will come here moving forward
• JJ

  jmac-VietnamVeteran

  Feb 19, 2026
  5.0
  CHELSEA & her Team (JORDAN, MARSHALL, JORDANA) always provide EXCELLENT CUSTOMER SERVICE...PROFESSIONAL, KNOWLEDGEABLE, CUSTOMER-FOCUSED...greatly appreciated. CHELSEA does an EXCELLENT JOB of managing this FEDEX location. Thank you, Dr. B (Proud VietnamVeteran)
• WB

  William Brown

  Feb 4, 2026
  1.0
  I live in Stafford virginia and my streets are clear from the snow sense Saturday 1/31/2026. I am still waiting on my packages, I understand the weather was bad last week and they could not deliver them, but School busses are running on my street, The mail is being delivered and the UPS has delivered packages to my tailor.when I look at the website it says it's in the local warehouse. I talked to the FedEx driver and he said he is doing his full route sense Saturday. My question why can't you bring my packages? The streets at cleared.