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Staples

3.0
(328 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
Staples in Falls Church, VA helps make work easy for people and businesses of all sizes with the products, support and reliability they need to succeed. Find office, tech, school and Party City essentials like balloons, décor and licensed characters, plus custom printing, shipping, furniture, breakroom, cleaning and business solutions in one convenient place. With expert guidance, 900+ retail locations and free next-day delivery to over 98% of the U.S., Staples keeps work moving. Stop into your local Staples store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
5801 Leesburg Pike, Falls Church, VA
22041, United States

Hours

Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday10:00 AM - 6:00 PM

Products & Services

1 list · 12 items

Base + Amazon Lockers/Amazon Returns/iPostal1 2

12 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

Reviews

3.0
328 reviews
5 stars
123
4 stars
42
3 stars
14
2 stars
16
1 star
133
  • JW
    John Mark Wilson
    4 days ago
    1.0
    Without doubt, the absolute worst service I have ever experienced. Submit an order I secured and agreed-upon time for delivery of printer materials. They failed to deliver the lady behind the counter acted like it was no big deal. Looks like a very poorly run operation. I will make a note to go to my corporate office and tell them to stop doing business with these guys absolutely ghastly customer service. If you have something important, I’d look elsewhere.
  • KV
    Karen Vallejos
    Sep 29, 2026
    1.0
    Terrible experience with their printing services. Paid for same day printing and they took over a week. When I called to ask they said the staff member had been out and then put me on hold and never came back to the phone. When I went in person they told me they had canceled my order without my instructions to do so.
  • DD
    Daniel Deas,II
    Sep 15, 2026
    2.0
    This Staples NEVER has enough people working at the checkout. I always feel so bad for the cashiers who have a massive line and clearly too many other tasks. It makes it a bad experience as a customer and I am sure a bad experience as an employee. Having an average of <1 dedicated person at the checkout is just terrible. At the very least they could add a self checkout so a quick trip in to get one thing doesn’t turn into a 30 minute waste of time.
  • EM
    Edwin Montano
    Sep 13, 2026
    1.0
    The person working in the Copy & Print department was unable to assist me with a basic request and did not provide any meaningful explanation or alternative solution. If a request cannot be completed, I believe the customer should be told honestly and professionally rather than being left with the impression that no effort is being made to help. I understand that the department may have a significant backlog and that employees can be under pressure. However, a busy workload should not be an excuse for providing poor customer service. I hope management takes this feedback seriously and works to improve both communication and customer service at this location.
  • LR
    Lisa M. Rivera
    Sep 12, 2026
    5.0
    I recently went to this Staples location to purchase printer cartridges. The store was busy, but George provided quick assistance. He advised that the printer cartridge combo package that I wanted was not in stock, but he could give me separate packages that made up the same combo for the same price. George was knowledgeable, helpful and professional. Thank you - !

Frequently Asked Questions About Staples

What services does Staples in Falls Church, VA offer?

Staples provides printing, shipping, technology, travel, and recycling services, along with products for working and learning.

What are the Staples store hours at 5801 Leesburg Pike?

The store is open Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 6:00 PM.

Brand Certified Facts from Staples

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