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United States Postal Service

2.2
(133 reviews)

Business Details

3601 Pickett Rd, Fairfax, VA
22031, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3601 Pickett Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3601 Pickett Rd, Fairfax, VA
22031, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

2.2
133 reviews
5 stars
27
4 stars
10
3 stars
10
2 stars
6
1 star
80
  • RF
    Radient Flyer
    Apr 27, 2026
    1.0
    visited the Merrifield USPS location today (04/27/2026 around 11 AM), and the experience was mixed. The employee who assisted me, Hope, was professional, respectful, and handled everything correctly. I want to make sure she gets credit, because her service was exactly what you’d expect. Unfortunately, the experience was overshadowed by the behavior of another employee nearby. While I was being helped, this employee appeared to start recording me, which immediately made the situation uncomfortable. During a brief exchange, I mentioned that I had previously been called “racist” at this location because of my political views, and the employee responded by saying “you are” and then walked away. That kind of comment is completely inappropriate in a customer service setting. Regardless of personal opinions, customers should be treated with neutrality and respect. I’m not trying to escalate things unnecessarily, but this kind of behavior reflects poorly on the location. Again, Hope handled things professionally, but the overall experience was not what it should be.
  • MM
    Mark Malooly
    Apr 17, 2026
    5.0
    Based on the reviews, went to this post office for a mail issue with the lowest of expectations. However, I found the staff there to be prompt and courteous. Got what I needed in less than a minute.
  • RS
    RareBlue Sapphire
    Apr 16, 2026
    3.0
    PROS: Convenient location. Full service. Service desk hours regular business hours. Parcel drop bin inside. Has mailboxs for rent. CONS: Customer parking is poor (i.e., there are about 6 parking spaces plus 1 or 2 poorly identified accessible spaces.) Accessibility is barely minimal, outside and inside. There is 1 (ONE!) outside mail drop box for packages less than approx. 1 inch thick x 9 inches wide. SMH. That parking lot needs to be revamped to be accessible and functional for everyone. The Service desk employees are typically pleasant but seem otherwise stressed and indifferent.
  • HJ
    Hwijung Kang (James)
    Apr 7, 2026
    5.0
    Thanks for helping me to file 2025 tax report. She helped me to write down on priority mail. It was really nice to meet her
  • MA
    Manal Hussien Abdelkareem
    Mar 3, 2026
    1.0
    The worst USPS branch you can go to. I do not recommend going there. The staff are unprofessional and not helpful, especially the old Asian lady with short hair who was very rude and dismissive. She did not communicate respectfully or take the time to listen to customers.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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