The UPS Store

Reviews

• CM

  Clay Miraballes

  Aug 2, 2026
  4.0
  They give you a good customer service and very pleasant. But they are closed Sundays. So if you need to drop your package Sundays, my advice to you is: Go to the Culpeper Michael’s a cross street in the target shopping center and drop off your package already labeled, you will have an access as long as the store it’s open. I hope this post help you now or in the future. 😁👍
• CJ

  Charlene Joseph

  Jul 15, 2026
  5.0
  I use The UPS Store often and everyone has always been professional, friendly and very helpful.
• WC

  William Copeland

  Jul 9, 2026
  1.0
  Mailed a package to Fl and package was damaged. We went in store and owner said nothing he could do for we packed it and it was our problem. This guy is super unprofessional and a real jerk. Customer service is a joke. I think perhaps this guy is just mad at the world and just does not care. All we wanted was what it cost to ship not pay for content. I will never ever Return here even if I was dying. Perhaps this was just a bad day for this guy and I want to say much more but people like this DONT change.
• TJ

  Teresa Jamison

  Jul 3, 2026
  5.0
  Awesome experience, they where willing to help create non profit flyers. The workers were so nice and kind. Very respectful.
• JE

  Jessica Edwards

  May 18, 2026
  1.0
  They deserve 0 stars but so i can make this post I'm going to go ahead and put a one star. However, I visited this store on the 7th of this month so i can send off a package and however the package was returned. I asked why and they stated it was because the address was wrong after mind you going over the address more then 3 or 4 times and it was also on the letter itself that i have presented to him. If the guy wasn’t taking me at the time and not finishing up with me before he takes the next customer he wouldn’t have ran into a problem. I go today May 17 and he asking me where a label on the package came from and did i bring the envelope in like that which I said no i purchased everything from y'all don’t you remember and he said no which is probably right because there is tons of folks that walk in and out of there all day. The fact you’re asking a customer where a label came from is beyond me especially when you should have seen the problem when you seen there was four different labels on the package. They should have accepted that they was wrong and just fixed the error instead of arguing and yelling. I must say the folks that walked in before me and overheard the disagreement said this happen to them before and it’s always with the same gentleman and with that being said this store needs to find a new manager bc clearly this one isnt working if it’s a consistent problem.

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