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United States Postal Service

2.2
(114 reviews)

Business Details

10221 Krause Rd, Chesterfield, VA
23832, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 10221 Krause Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10221 Krause Rd, Chesterfield, VA
23832, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday10:00 AM - 12:00 PM
SundayClosed

Reviews

2.2
114 reviews
5 stars
28
4 stars
7
3 stars
2
2 stars
4
1 star
73
  • OO
    Orlando Orellana-Duran
    2 days ago
    1.0
    How does it take full grown adults over 13 hours to deliver me my mail
  • LR
    Lydia Robinson
    May 8, 2026
    1.0
    Service was absolutely terrible. The lady had an attitude at 9:30 in the morning and when I provided my federal government ID to renew my son’s passport she told me she couldn’t take it and she needed a drivers license or military ID. It baffles me that she could not recognize a government issued ID out of the normal when it specifically stated it on the front of the ID card. People, please don’t not work in customer service if you don’t like to deal with people and USPS, properly train your staff to know what is acceptable identification.
  • TS
    Tiffany S
    Apr 7, 2026
    4.0
    Special shout out to Skyyyy! She has top tier customer service. Idk who that rude white lady is that work the front line, but she needs a crash course on customer service and work etiquette. She has a very nasty attitude. Not only did I witness her being rude to her co workers she was rude to customers as well. She stepped to the back to sit on her lazy behind and a manager asked her to get back on the front line she asked her manager “why?” The manager had to explain Skyy had a long line and needed assistance. She doesn’t need to work in the public with a demeanor like that. Shout out to Skyy though she’s theee best!
  • JG
    Julie Grosch
    Mar 16, 2026
    5.0
    Chrissy has been out mail carrier since we moved to Harper’s Mill in 2021. She is kind, professional and always reliable! She goes out of her way to help if there’s an issue. The post office is lucky to have her.
  • JS
    Jade Singleton
    Feb 4, 2026
    1.0
    This is the most dreadful, awful post office in the United States of America. They return mail addressed to me constantly citing "address not found." This causes me to have to drive FOUR hours to pick up important documents from a client. No matter what I do, they will not deliver the mail accurately. They ring your door bell, wait 5 seconds and then leave a "we missed you note". It's like they literally hate the public and hate their jobs and hate this country. There used to be some pride in the postal service. This place has absolutely none. Horrific. Just horrific.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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