United States Postal Service

Reviews

• QS

  Qasim Shahid

  5 days ago
  5.0
  Bliss did an awesome job and was very helpful in regards to our passport application. The process was quick and easy thanks to Bliss.
• AY

  Alfred Yonlu

  Sep 1, 2026
  5.0
  The place is clean, the employees are fast and friendly. ,
• MR

  Maribel Lemus Ramos

  Aug 21, 2026
  5.0
  In my experience, the staff is very friendly.
• AJ

  Aiza Javaid

  Aug 20, 2026
  5.0
  We renewed my passport with ease with the help of Bliss, she was amazing!
• BK

  B K

  Aug 12, 2026
  1.0
  I would highly recommend avoiding this post office if you can. I’ve been here four separate times and every single time I’ve dealt with Bok I’ve had a problem. She is extremely rude, dismissive, and unhelpful. It genuinely feels like you’re inconveniencing her just by coming up to the counter. If you ask her a question or tell her you’re confused, she doesn’t explain anything, she just repeats the same answer over and over or refuses to help you. The worst experience I had was when I needed to mail something to a government agency and had very specific instructions for how it needed to be sent. The first time I came in, Bok told me they couldn’t do it the way I was asking and told me to send it a different way. This was my first experience with her so obviously I trusted that she knew what she was talking about. I followed her instructions and paid around $30 to send it. Then I got a letter from the government agency saying it was done incorrectly and I had to send everything AGAIN. They even gave me specific instructions explaining exactly how the post office needed to do it. So I came back, showed Bok the actual letter with the instructions, and she still refused to do it. She barely even tried to read what I was showing her. The craziest part was that her coworker was standing right next to her telling her that it was possible and that she could do it. Bok just kept saying no and basically told her coworker that she could do it if she wanted to, but Bok wasn’t going to. Thankfully her coworker, Sushmita, was actually kind and helpful. She listened to me, read the instructions the government provided, and did exactly what they were asking for. And of course, it worked. So not only was it completely possible, but because I listened to Bok the first time, I had to pay around $30 AGAIN to resend something that would have been done correctly the first time if she had just helped me. Most recently, she refused my mail again because she claimed I didn’t have enough postage on it. I knew I had put enough stamps on it, so I went to another post office with the exact same thing. They told me the postage was completely fine and didn’t even understand why I had been told it wasn’t enough. At this point I genuinely don’t know why I keep giving this post office another chance. I’ve had an issue with Bok every single time I’ve come here. I’ve also seen her be rude and dismissive with other customers. It honestly seems like she would rather find a reason not to help you than just do her job and get you what you came for. I would seriously recommend just driving a little farther to another post office. At least then you can actually get what you need done instead of waiting in line just to be refused service, being told something is wrong when it isn’t, or having to get back in line for someone else to actually help you.

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