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United States Postal Service

2.7
(107 reviews)

Business Details

9501 Burke Rd, Burke, VA
22015, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 9501 Burke Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9501 Burke Rd, Burke, VA
22015, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Reviews

2.7
107 reviews
5 stars
34
4 stars
9
3 stars
4
2 stars
9
1 star
51
  • WW
    WT
    5 days ago
    1.0
    both employees are completely unable to fill out passport renewals. after having one sent i got a letter from the state saying it had been filled out incorrectly and id need to get the post office to fix it. I have been unable to. DO NOT COME HERE TO RENEW YOUR PASSPORT
  • SX
    Shirzada Xpress
    Apr 25, 2026
    1.0
    This whole post office needs new staff and new management very unacceptable behavior and service and don’t even try to call them they will never answer
  • MP
    Michael Eggert, PhD
    Mar 17, 2026
    1.0
    Someone cut open an envelope sent to me and removed $200 cash from my birthday card. A pox on this place! Service is terrible and they just don’t seem to care about customers. Shame on all of them. The culture there is sick and I would fire all of them.
  • AB
    Anita Boyd
    Feb 7, 2026
    1.0
    Burke Post office…. I went there to pick up my mail since my mailbox is covered by 4 feet of ice and not available. I walked in …they are helping someone and another person is waiting. The lady behind the counter yells WE ARE CLOSED! COME BACK WHEN WE ARE OPENED TILL 2…. Well… I work till 5:00 and can’t come prior to work.. inconvenient and bad customer service…. BTW…. I walked in 2 min till closed and if they are actually closed… they should have locked their doors… looks like I won’t ever get my mail…. And I can see why their reviews are so low…
  • SB
    Susan Boyle
    Jan 31, 2026
    5.0
    Our postal carrier, Mohammed, is absolutely the best! He makes every effort possible to deliver mail, even in the toughest times. Also, he’s personable and knows the older neighbors. He’s great! Happy Postal Day on February 4th!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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