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Staples

3.4
(124 reviews)

Business Details

9230 Old Keene Mill, Burke, VA
22015, United States
(703) 440-0359
https://stores.staples.com/va/burke/9230-old-keene-mill

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Burke, VA provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
9230 Old Keene Mill, Burke, VA
22015, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM

Products & Services

1 list · 12 items

Base + Amazon Lockers/Amazon Returns/iPostal1 2

12 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

Reviews

3.4
124 reviews
5 stars
56
4 stars
18
3 stars
6
2 stars
2
1 star
42
  • LK
    Lizette Krajnak
    Apr 27, 2026
    5.0
    This Staples location has an extremely well-staffed print center. They are knowledgeable, helpful, and friendly. I get all my printing needs here, especially the color printing.
  • NF
    Nora Field
    Apr 16, 2026
    1.0
    Don’t expect good customer service here. I paid $80 to have my computer old one transferred to my new computer and all they did was transfer files. Well any idiot could’ve done that I have no of my Microsoft office. Nothing got transferred so now they’re willing to sell me the software and then charge me another 30 bucks. I will not be a patron of this store ever again I couldn’t even call the main office. There’s no customer service number. Well let’s say you select the number for customer service and it just hangs up on you. Another store is gonna get it ready to close and it’ll be staples cause they can’t keep up with the tech.
  • NN
    NinaZ Lady Nina
    Apr 4, 2026
    5.0
    Had to make a Staples run, usually it's my husbands department. As I had to go out in any case, I did the Staples run. I went in blind straight to Customer Service wand returned 4 items for Amazon, Ai then needed color cartridges for my printer which he took me to in the store and then walked me back to the register and then also helped me to return 10 used cartridges. Then explained to me that within a 30 day period only 10 used cartridges are accepted, and that I would need to wait for 30 days before I would be able to return 10 more used cartridges. The salesmen who helped me explained everything with ease, and therefore mode it a quick in and out of the store for me. He knew exactly what I needed and helped me all the way through while noticing several kids entering laughing and and expressed his concern to other Staples members with respect and kindness and quietly as to not alarm me orthers their shopping. Keeping everything swift and orderly and keeping an eye on the loud noise kids who came in while he was ringing me up at the cash register. Smart man, I know kids can create havoc in a store having owned one before, we also were in high alert whe a bunch of teenagers came in at once and then scattered throughout our store. And it seemed to me that the Staples sales member was in his right to be concerned. Handled it graciously and he also quickly and calmly relayed his concerns to another of the Staples employees who went to work on the very loud and obnoxious teenagers who had just come in, all the while helping me as if nothing was going on and made for me a pleasant and quick in and out of the shop while protecting the store alerting additional staff all at the same time. I usually don't do Staples stuff that's my husbands responsibility but as I was going to be out anyways I offered to manage it this time. I found it quite to my surprise easy and quick and likely be doing more runs there when my husband is busy and I have to go out for something else. Its close to my home, not out of the way at all and I really like their program for recycling used cartridges. They are doing their best to help the environment that's important to me. So all in all A+ experience!
  • GG
    Gear Box Guy
    Mar 6, 2026
    5.0
    Top notch service. Cashier was super helpful.
  • VW
    Valerie Williams
    Feb 14, 2026
    1.0
    Went in to just use the restroom. On the way to the back of the store, I browsed just a bit at the computer/gaming chairs and some of them were filthy. The women’s restroom had a sign that said out of order. Cool, no problem. The men’s restroom did not have a sign to specify it wasn’t working. I knocked on The door, a gentleman answered to let me know he was inside. Waited about 2 mins. He exited & I proceeded in and wow, a huge disappointment! Barely 6 squares of cheap toilet paper, unused toilet paper sprawled all on the floor. Toilet paper shoved in between the handicap hand rails. Just absolutely disgusting. No additional rolls were available. I handled my business and flushed and noticed there weren’t any paper towels or a trash can to throw anything away. I go to wash my hands, the sink had hand orange hand soap all over it & the bottle was 3/4 empty. Electric outlet was hanging out of the wall, gave me the creeps b/c as a female folks do weird things with holes in the wall. I proceeded to head to the front to let an employee know that the restroom needed attention and I approached an elderly gentleman to let him know and the interaction was absolutely unprofessional. I said hello, do you work here, he said yes. I then explained nicely that the restroom needs attention and that there were no more toilet paper or paper towels, and the sink was absolutely filthy. He proceeded to argue with me that the restrooms are out of order and I said no the men’s restroom is operable, but there is a sign saying the women’s restroom is out of order. He continuously repeated that the bathrooms were out of order and I repeated myself no sir there is no sign on the men’s restroom and I’m only referring to the men’s restroom that needs attention. He seemed to not believe me & emphasized that the rr were out of order. Again, I repeated myself to him the three things that were an issue in the men’s restroom and I said I just wanted to make you aware and I wished him a nice day and walked away. Very awkward experience & Very unprofessional on his behalf to negate my observation. I highly recommend that management above him, addresses him and his etiquette for customer service and to have them Check the restrooms on a consistent basis.

Frequently Asked Questions About Staples

What are the main services offered by Staples in Burke, VA?

Staples in Burke, VA provides printing, shipping, technology, travel, and recycling services, along with products essential for working and learning.

What types of products can I purchase at Staples in Burke?

You can find a variety of products including laptops, desktops, printers, office supplies, tech accessories, furniture, and school supplies from brands like Dell, HP, Apple, and more.

Brand Certified Facts from Staples

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Certified June 14, 2026Yext Knowledge Graph
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