United States Postal Service

Reviews

• EE

  Everett Eskew

  2 days ago
  5.0
  I just had a great experience with Anna! She was so incredibly helpful and kind! She made shipping my package effortless!
• TS

  Tara Stein

  2 days ago
  1.0
  Arrived for a passport appt with children and were asked to wait 15 minutes “since the system needed to be rebooted.” I requested to fill out the required forms on site during this time and was told to reschedule. Though it was my fault for not having the forms printed and ready, we were not causing further delays (and had already waited for some time before being asked to wait longer). The tone of the (flustered) employee seemed unnecessarily peremptory and punitive; I don’t recommend this location for passport appointments, at least with the staff with whom we interacted.
• EM

  Ezu Mesfin

  May 19, 2026
  1.0
  I arrived only about 3-4 minutes late due to school pickup and came with my children. There was already a long line, and they were taking a long time helping another person, yet I was told I was not on time for my appointment. I am very disappointed with this post office. My appointment was only for a passport renewal, not a new passport application, and they told me make an appointment, I still could not get service. There should also be some understanding and flexibility, especially for parents managing children after school. Unfortunately, this was a very frustrating experience, and I would not recommend this location.
• NF

  Natalie Forowa

  May 11, 2026
  1.0
  Shame on management for forcing Annandale's best letter carrier--Chuck--to submit to retraining and a new route in the same neighborhood he has been serving for 30 years! This "retraining is forced on veteran post carriers in the name of "improved efficiency", intimating inferior performance over 30 years. We, Annandale residents, have been fortunate to have him delivering for us; he has been a model to every post carrier out there: not only utterly conscientious and reliable, but one thoughtful and caring enough to worry about running out of space in the mail box of a resident out on vacation who did not bother to have his mail held at the post office. Retraining this veteran carrier is like putting a veteran general in the military through basic training demanded of recruits and novices. It is this kind of management that makes you a butt of disdain by the likes of Trump, who , as you no doubt know , has wanted to abolish the USPS- -the fact that you subject a veteran carrier to "training " that should be reserved for new carriers implicitly questions his professionalism , as if he needed corrective training after 30 years. Shame on you, questioning the integrity and professionalism of the best post carrier we the residents of Annandale have ever witnessed.
• EE

  Eric

  May 9, 2026
  1.0
  They lock the place up after business hours so you can't do any self service such as use the scale to weigh something.

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