Staples Print & Marketing Services

Reviews

• NM

  nabil moharram

  Apr 25, 2026
  1.0
  One of the employees ask me what do you need after he ignores me
• FT

  Felicia Thomas

  May 6, 2021
  1.0
  In the past I would come to this Staples and the lady who works in the printing department would do a wonderful job. However, the last three times I've been here she has had a VERY nasty attitude. Not at all pleasant to work with. I've gotten work done twice and when I have returned she has forgotten to do the work or she has done it wrong. Its extremely disappointing because I drive from MD to get her to do the work because she was so good at first.
• CC

  Crystal

  Feb 1, 2021
  2.0
  My only positive is that the two associates I saw upon entering the store greeted me and seemed friendly. I will say that the associate at the print center gave overly complicated instructions to the younger girl that came in after me, advising her to upload what she needed to print to the Staples app and then enter the code when she logged onto the PC. The poor thing was still struggling with navigating the app login when I was done. I’m sure that method is promoted amongst the company, but that was needlessly complicated fo someone asking to print something and a line was forming. I was there because I needed to print some documents to start new job. Although the PC states that you’re not being charged during the loading start time, even afterward the lag time is unacceptable. I had three emails queued in my inbox prior to leaving the house to expedite this, two emails to print, and three PDF files. I had to go through extra security steps to verify my gmail via my phone, which I understand, but the entire process from PC login start and to log off was 7 minutes plus. That was almost all lag. The kicker: The entire cost was $22 for time and to print 20 roller smudged pages. That should be a crime. Print defaults to color if there is any color in the document, which in my speed due to being on a timer and frustration in lag so I was over-clicking presumptuously, I didn’t notice. One of my PDF files was 9 pages and the first page had a small blue company logo, so it defaulted to print the entire document as color. Next time I’m going to a UPS Store.
• LW

  Louise Watts

  Sep 4, 2019
  1.0
  Dirty.... Carpet, computer station chair looked like somebody had had a bathroom crisis. There was a monogrammed champagne glass near the register to show what they could do.. but it was stuffed full with used Kleenex. The print staff ... Waited 14 minutes to drop off a UPS return. (There was no line.)

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