FedEx Ship Center

Reviews

• NA

  Nurul Amin

  May 12, 2026
  1.0
  One of the worst places that 8 ever visited, I went today drop-off one of my packages, as soon as I entered the treated like criminal, unbelievably service with lady was in front desk.
• BA

  Bakri A

  May 8, 2026
  1.0
  Very disappointing experience at this FedEx location. I had a delivery package for my new business location, but the driver returned the package. I called customer service and they told me to bring my tracking number and ID to the Eisenhower FedEx Ship Center to pick it up directly. When I arrived, the lady at the counter refused to help me or release the package, even after I showed my tracking number and explained that the business is brand new and still waiting for inspection, so we do not yet have business ID cards. I finally had to show my personal ID and business card before she would even cooperate. The package only contained hand soap equipment for the shop, nothing complicated. The attitude and customer service were extremely poor, unhelpful, and disrespectful. I wasted a lot of time because of the lack of responsibility and professionalism. Zero recommendation.
• NN

  Nadia

  Apr 30, 2026
  1.0
  They have the absolute worst phone tree I have ever encountered. I just wanted to know the price of a box but it isn’t an option and the robot won’t connect me to a human at the store because it doesn’t recognize my question. I’ve tried calling five times doing different prompts and nothing worked.
• NL

  Nicole lopez

  Mar 28, 2026
  1.0
  In touch with customer service now someone definitely from the warehouse we believe stole our daughters scooter stroller highly disappointed as this was her birthday gift and they stole it two days before leaving us with absolutely no options to replace it in time absolutely awful not only did they steal the scooter they stuck there trash in it. We also have a video from our porch cameras a bit, arriving in this exact condition all opened.as you can clearly see the baby trash inside is not a folded doona trike extremely disappointed my neighbor also has had issues with them stealing his cellphone package awful plant my personal preference is UPS or USPS I have never had issues with them however I have had so many issues with FedEx
• VU

  VOLHA UGARTE

  Mar 18, 2026
  1.0
  You drive there and they can’t help you print your label or scan a QR code. Don’t waste your time.

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