FedEx Office Print & Ship Center

Reviews

• AY

  Assel Yerzhanova

  Aug 25, 2026
  1.0
  Very disappointing experience. The FedEx employee repeatedly tried to convince me that a package was mine even though the package size was wrong, the recipient name was not mine, and the tracking number did not match my shipment. Instead of acknowledging these obvious discrepancies and helping determine what happened to my actual package, he insisted that I take the incorrect package and told me that I should deal with the shipping company regarding any consequences of receiving the wrong item. I expect FedEx staff to verify basic information such as the recipient’s name and tracking number before handing a package to someone. Trying to make the customer accept a package that clearly belongs to someone else is not an acceptable way to handle a delivery issue.
• SA

  sefra alexandra

  Aug 22, 2026
  5.0
  … I am here to tell you that angels do exist! Nique the manager at this location is remarkable & nothing short of a miracle worker … I had to create some signage and other printed materials at the very last minute for a high-level corporate event… She was on speed dial and was so responsive and helpful - I COULD NOT HAVE DONE IT WITHOUT HER !! If you’re in this area and need printing help - look no further than this oasis of professionalism !! 🏝️
• CH

  Christopher H

  Aug 20, 2026
  1.0
  I had a six figure cashiers check sent to me via FedEx. The shipper dropped the envelope and Check off at this location in Alexandria. However, the driver never came to pick up outbound shipments from that location on that particular day. That’s the first issue, there’s no consistency with shipping. I decided to drive to that location over an hour and a half away rather than trust FedEx to ship such a large dollar figure cashiers check. When I arrived and requested the envelope, the person working the front desk, simply handed it to me without even asking for ID. The thought that a cashiers check valued at over $100,000 was handed to someone without an ID request is insane to me. Also, while in line the cashiers food arrived, and she asked her colleague to help her. Her colleague quipped “do you mean with the gentleman line” at which point the cashier quickly corrected her and said no, my food delivery. So obviously their priorities are in order.
• JW

  JL Wagner

  Aug 14, 2026
  5.0
  Had to ship a box to a family member overseas, which I hadn’t done in a while. Ebony and Adriane were super helpful and friendly. Came in one day and Ebony noticed that the city code I was given appeared incorrect. She advised to double check with the family member and come in to ship the next day. So I did. And my family member said yes, he accidentally gave me the wrong city code. Oops! Ebony sent another box stateside with no issues as well & the same day that was just delivered, no issues. Came back the next day with correct address and Adriane helped me. Again, super friendly and willing to help with all of my questions. If they wouldn’t have said anything, that box would have likely sat in customs forever. Thanks so much Ebony & Adriane! These employees deserve a pay raise or a nice day off! 😁😁 Well, at least that’s my take since they were such a huge help! Thanks!!
• JH

  Jeff Hula

  Aug 1, 2026
  1.0
  I arrived before they closed. I asked to print a document and they stated “we close in 3 minutes and email will take too long to get pdf.” They said I could come back tomorrow. I explained I had a class in the morning that I needed the printout for and as I was not from the area I had no access to a printer. I offered to “tip” them for their extra time. They were resolute in their stance. I get it, I hate to work late. They suggested I go to a center that would stay open later. Great! Where is one. Response: “I don’t know…Google it” Thanks for no customer service!

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