The UPS Store

Reviews

• AM

  Amy Mao

  Jun 29, 2026
  5.0
  I highly recommend this store in particular! You will receive top notch customer service! The owner is absolutely so kind and always willing to help. She is patient and friendly. I have been to this location many times as it is just down the street from our house. The staff is always willing to help even if the customer is confused or unsure. I love this for those who aren’t so familiar with returns. There is usually not a long line. She will go above and beyond to help!
• CB

  Cheri Butler

  Jun 2, 2026
  1.0
  Continually losing my packages!
• WT

  wendell tidwell

  May 12, 2026
  5.0
  Quick accurate
• KG

  Kristen Grajeda

  May 6, 2026
  5.0
  Trish was amazing, phenomenal service!
• SO

  Stephan Oliver

  Apr 21, 2026
  1.0
  There’s a woman who works here, the older lady with brunette hair. Every time I’ve gone she has been awful to me. Such an attitude. The first time I just waved it off thinking maybe she was just busy having a bad day. There was a second girl there who was very friendly and had no issue helping me. But this last time it was only the older woman. There was someone talking to her for ages, and when she finally scooted over for me to approach the counter I only had room to set my huge package right in front me, the other customer was in front of the scale.. so when the time came that the employee was ready for me she harshly told me I put it in the wrong spot it needs to be on scale… no problem, but why say it like you’re appalled???? Her whole demeanor is awful. I’ve worked for UPS and 100% love the company… but this woman is not it. She’s mean and I always leave there feeling horrible after interacting with her. I do not think she should be in customer service. Honestly horrible.

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