The UPS Store

Reviews

• AL

  Andrew Lopez

  Jun 29, 2026
  5.0
  Typical family moment - I think something is done, I miss understood the conversation. Now something was borderline late. My passport had expired and the packet sat on the desk behind something until, it was discovered. First go to the bank and get checks, because the Department of State is still in 1995. I had anticipated driving 15 to 20 miles to get my wonderful passport picture taken then having to find a location to ship it from. As I am in the bank, the wonderful teller says, why not stop in at the UPS Store here? Pinch me Captain Obvious! I go over and the staff were busy doing stuff. A wonderful young lady approached me with a smile and asked, 'How can I help you?' Hannah listened intently and said, 'Not a problem, I am happy to help.' She even laughed at my old man corny jokes. Envelope, check. Check, check. Paperwork, check. Picture, check. I only had one minor complaint. The camera still doesn't make me look good.... Anyway, Hannah made the process super fast, easy, and I may say even painless. Safely handing everything off, I have the confidence that all is in good hands, she gave me a tracking number, dates, and cost. I strongly recommend this location. We are fortunate to have this location here in Eagle Mountain, and the one thing I did notice, everyone was helpful, courteous, they seemed happy to be there. We are fortunate to have this team here. I will be back with any other need. This team, Hannah, ROCKS!!!!
• RN

  Roane Noel

  Jun 27, 2026
  5.0
  Hannah and team were awesome! Big help. Thank you!
• JC

  Jeff Cook

  Jun 19, 2026
  5.0
  Went to the ups store in eagle mountain. Had a host of things to do; printing, passport pictures and forms, notary. Worked with two amazing folks, Dez and Hannah. They made everything super easy and their service was very professional!
• TG

  Tristen Gowen

  Jun 17, 2026
  5.0
  A polite and punctual staff, I was walked through the printing process and provided with updates on my pictures during the process. I'm so happy with how they turned out and I'll be working with them again for larger prints in the future!
• JT

  Jorge Torres

  Jun 15, 2026
  5.0
  Hannah Garcia, fue la persona que me atendió. Fue muy amable , habla el español perfectamente, tuvo una comunicación muy agradable, fue muy atenta. La felicito por su servicio . Y felicito a UPS por tener gente preparada para la atención al cliente

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