United States Postal Service

Reviews

• CC

  Clarice

  Aug 20, 2026
  1.0
  What sucks about writing a review about the horrible customer service this employee has is that they’re still going to have their job & not learn a single thing from this & continue to treat customers like trash. Maybe it’ll warn others to drive a little further to a different USPS if they have questions. I’m very new to shipping items & the two times I’ve been here the workers are ZERO help. I had a few packages I needed to drop off today but wanted a receipt just in case so I ask him if I’m able to get a receipt & he said “yeah but you can also just drop them off in the lobby so we (employees) don’t have to scan every single item” and I said “Well if I drop off in the lobby I’m not able to get a receipt” and he said “no you’d have to fill out a form online” .. okaaaay? So I asked “well where do I get the form online?” & he said “It’s through what shipping you’re using” NONE OF WHAT HE WAS SAYING WAS GIVING ME ANY SORT OF DIRECTION OR HELP. At this point in the conversation I just gave up because I realized, wow this dude isn’t going to give me any kid of information that’ll actually HELP ME. This worker particularly does not want to do his job. By 1. Not helping someone that is just asking for help by someone that 100% has the answers & 2. Simply not wanting to scan the items & give a receipt.
• MS

  Michelle Shepard

  Aug 12, 2026
  1.0
  I brought some packages in to ship, I had QR codes for digital lables, they would NOT print my labels and ship my packages, they Both were looking at me acting like I was in Dillard's trying to ship my packages!! One of the 2 guys, said "your bound determined, aren't you!" I said YES!! IM AT THE POST OFFICE! He just continued fiddling with a pen in his hand, and waited for me to leave. Very rude and Unprofessional. They should not be working with the public! I ended up going to Eden's post office, they shipped them no problem! And the guy up in Eden said he's gonna make a call to the POST MASTER in clearfield to complain. Rude, lazy employees in Clearfield..
• IT

  Izzy Treviño

  Aug 6, 2026
  1.0
  SO RUDE. I watched the guy at the desk (bald with a beared) yell at this old man in front of us for no reason then yelled at me and my sister for asking him to mail something. How hard is your job that you have to turn away people for asking you to do something.
• SG

  Sam G

  Jul 25, 2026
  1.0
  Service is not always terrible. I’ve had pleasant experiences, and I’ve had uneventful experiences. My biggest issue is it takes DAYS for my packages to be scanned and sent after I drop them off. I have even dropped off packages in their “self-service window” one day, and then came back after the weekend to drop another to see my previous packages still there in the cart. If they don’t have enough workers at this facility, they need to hire more people specifically to handle packages. Maybe then the customer service will improve.
• LB

  Lindsy B

  Jun 29, 2026
  1.0
  Their worker Adam is so unkind and has no professional customer service. I walked in to return a package (which I usually do at UPS with other orders) and was unaware of the protocol here. I didn’t know we grab the package to buy and pack it ourselves. He did not speak loud enough or clear enough for me to hear so when I was confused what he was telling me he got mad. Then, I handed it to him because at other locations the staff packs it along with putting the shipping sticker on the outside. He said something really grumpily but I still couldn’t understand him because he muttered. Then, I realized he was telling me to “pack it up”. After completing the transaction, he quickly closed it and wouldn’t let me choose my receipt style. He was so unprofessional to be this short tempered in a work place. My mom had the same experience going a few weeks ago. It’s safe to say I’m sticking to UPS when I can. They have much better service there.

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