Brand Certified
United States Postal Service
3.2(107 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
55 N Merchant St, American Fork, UT
84003, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 55 N Merchant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed
Reviews
3.2
107 reviews
5 stars
45
4 stars
11
3 stars
7
2 stars
6
1 star
38
- TSTyler StatenDec 13, 20251.0Whenever I get a tracking alert for a package and it is coming from USPS, I already plan for it to go missing. Two straight deliveries to our neighbors, and it’s probably 50% of the time outside of that. It’s impossible to work with USPS and their employees simply do not care about how pathetic their service is, and somehow care much less when they lose a package.
- SUShane R (uɐᴉǝuɐɥsǝɯ)Oct 11, 20255.0Mid-December visit: Some wait due to holiday shipping and self-service being down. Staff remains very professional and working hard to be fast. Usually: Minimal wait times and excellent custom service, never had an issue. Results from this branch have been better than average, and I've interacted with about two dozen post offices over the years. I ship and pickup packages here at least monthly, and have asked their help reporting missing mail and having mailbox locks changed.
- BLBrian LuckauFeb 5, 20251.0The web site says you can email them but then it proceeds to not let you email them. If your inquiry doesn't fit into a tiny narrow criteria (like, you have a tracking number and the mail went missing, which is not quite my situation) then it is a dead end, no way to contact. That is a huge red flag. Clearly no interest in helping the customer.
- MMMichaelMay 6, 20242.0Only 2 counter workers in the midday rush says it all. It's just another over funded government institution with no to focus on actual customer service. You got 8-10 ppl waiting in line and just two reps serving. Where is the manager to ensure service is quick and effective?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 55 N Merchant St offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours may be available.
What are the operating hours for this Post Office?
Monday to Friday, it's open from 9:00 AM to 5:30 PM, and Saturday from 9:00 AM to 2:00 PM. It's closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for availability and reserve a PO Box online, then complete the setup in person with valid ID.
Is 24/7 access to PO Boxes available at this location?
Most locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary; please confirm locally.
What nearby places can I visit before or after my visit to this Post Office?
Nearby you can visit the American Legion bar, The Rug Room home goods store, or enjoy a meal at Post Office-American Fork restaurant.
Are there fitness or recreational options near the Post Office?
Yes, FitRick Training gym and Yama No Shin Kan Martial Arts School are nearby for fitness and martial arts classes.
Can I find professional services near the Post Office?
Nearby professional services include ELB Learning for software development, Baldwin Media for photography, and Stevens Gailey legal services.
Brand Certified Facts from United States Postal Service
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Certified May 17, 2026Yext Knowledge Graph
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