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United States Postal Service

3.3
(162 reviews)

Business Details

315 N Allen Genoa Rd, South Houston, TX
77587, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 315 N Allen Genoa Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
315 N Allen Genoa Rd, South Houston, TX
77587, United States

Hours

Monday8:30 AM - 4:00 PM
Tuesday8:30 AM - 4:00 PM
Wednesday8:30 AM - 4:00 PM
Thursday8:30 AM - 4:00 PM
Friday8:30 AM - 4:00 PM
SaturdayClosed
SundayClosed

Reviews

3.3
162 reviews
5 stars
85
4 stars
8
3 stars
4
2 stars
8
1 star
57
  • JH
    Judy Hoffpauir
    5 days ago
    5.0
    Er curious and helpful.
  • AV
    Alexandra Vega
    May 13, 2026
    5.0
    Helpful staff, all very nice
  • GU
    Google User
    May 8, 2026
    1.0
    I'm not sure who is running this center or the local office but I've had multiple pieces of mail mysteriously go missing, important and time sensitive letters have not been delivered at all. I even have informed delivery and confirm the sender has sent it and the mail will somehow be lost. Additionally, I've attempted to send other time sensitive mail and it gets "stuck" at this processing center with zero explanation or delivery. This has happened multiple times and I now have mail from a month ago that I've sent and tracked that has not been delivered. Ridiculous. I've officially filed a complaint with the S. Postal Service Office of Inspector General (OIG) to address the clear mail tampering taking place here. I encourage others to do the same. I shouldn't have to chase anybody down to get my own mail. If the “workers” are either too unwilling or incapable of making deliveries and sending mail which is the most basic and important function of the role, then maybe they should be fired and not work there. In other industries, you get fired for not doing your job. Clearly there are no standards or accountability here.
  • JG
    jose gomez
    Apr 6, 2026
    5.0
    I went to this post office with my children to apply for a first-time passport without an appointment,and I was impressed they also included the pictures with the service.Everything it was done in about thirty minutes,with a good customer service thank you for your help keep up the good work
  • JD
    Joycelyn Durden
    Jan 31, 2026
    1.0
    I drove across town to a “passport fair” that was scheduled from 8a-1p only to be told that I couldn’t get assisted because they were only taking appointments as they were no longer taking walk-ins for said passport fair. This was not only a waste of time but a huge inconvenience. If you are going to have a “fair” honor that and not turn people away especially those who took off work such as myself to obtain my passport!! Pooooooor customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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