Offen has a long history of providing fuel into the right tank, at the right time, every time. Offen Petroleum began its story as Reedy Coal and Fuel Company in the late 1930’s. In 1967, Jim and Ester Offen purchased the company and changed the name to Offen Petroleum, which it still is today. Since then, the company has grown to be one of the largest fuel distributors in the country and has expanded its offerings to now include propane, lubricants, DEF, and fuel-handling needs. In October 2023, Offen Petroleum acquired Douglass Distributing and has continued the quality customer care and services Douglass is known for.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.