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United States Postal Service

2.2
(320 reviews)

Business Details

15610 Henderson Pass, San Antonio, TX
78232, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 15610 Henderson Pass to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
15610 Henderson Pass, San Antonio, TX
78232, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

Reviews

2.2
320 reviews
5 stars
77
4 stars
13
3 stars
8
2 stars
14
1 star
208
  • SN
    Sandra Nunez
    2 days ago
    1.0
    Why does it say open till 6 pm when u can't even be attended by a real person , horrible service
  • FF
    Franko
    May 7, 2026
    1.0
    This place is a bad joke. I’ve only had to mail packages a few times and unfortunately this location is just down the street from me. Same experience every time. As soon as you walk in there’s some woman behind the counter yelling out “GET IN LINE, YOU’RE GONNA HAVE TO WAIT, WE’RE SHORT HANDED!” Or something to that effect and it isn’t in an apocalyptic kinda way. She does this and nobody’s even complaining about having to wait. She makes everyone feel like you’re bothering her and there’s no doubt in my mind that we all are. The manager is no different, I’ve seen him do the same so I really don’t think it would make much difference if anybody complained to him. I’m not a big mailer so I usually have a question or two. FAIR WARNING! if you’re the type who struggles to ask for help in public, you’ll never stir up the courage to ask for help again. They belittle you and talk to you like you’re stupid. These folks are way too comfortable treating people like that and they’ve been doing it for years. New crew needed
  • RW
    Rodney W.
    Apr 30, 2026
    5.0
    I don't know how much Marcus gets paid, but he absolutely deserves to get more. A mismatch between the posted close time on the website and the physical location caused me to show up too late, but he popped out, ran me through my options, and even assisted me with the parcel drop off check out—even though he could have just shooed me away to another location or ignored me altogether. Marcus gave me an absolute master class in customer service, and I think the reviews for this location are doing him and all the employees like him a terrible disservice. A++ for Marcus, and A++ for this location.
  • LL
    Laura
    Apr 13, 2026
    5.0
    My experience was highly satisfactory. I misplaced my mailbox key, and the postal service promptly held my mail and informed me of the key's availability for collection. The process was efficient, with no significant wait times.
  • DH
    Dane Heath
    Apr 7, 2026
    5.0
    Appointment was 1030 for my passport. Didn't have my proper form filled out. The lady let me fill it out and took me next in line

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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Certified May 17, 2026Yext Knowledge Graph
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