United States Postal Service

Reviews

• JN

  John Alden Boyd (John Najera)

  Aug 27, 2026
  1.0
  Only come here as an absolute last resort if you need to ship something late at night. The staff members at this location are consistently rude, dismissive, and mean-spirited to customers. ​When you ask a simple question, they just stare at you with blank expressions for 30 seconds before even acknowledging you. The woman behind the desk was extremely rude, and the man who took over was just as bad—giving smirking looks and showing complete hostility without even speaking. This is the second time he has acted this way toward me, so it clearly isn't an isolated incident; it's simply how he treats people. ​Here is the timeline from my visit on August 27, 2026: ​9:30 PM: Waited in line and was essentially refused service just for asking a basic question. The woman claimed she was just being "assertive," but she was downright hostile. ​9:45 PM: I was finally attended to, but the man who replaced her was just as snappy, repeatedly leaving me standing there waiting for no reason. ​If it weren't so late, I would have gladly taken my business to FedEx or anywhere else. Beware of the staff working here. Avoid this location entirely unless you want surly, disrespectful service. I strongly hope management reads this and addresses the behavior of these employees
• KM

  Kevin Martinez

  Aug 27, 2026
  3.0
  It's okay. Just know that you're bound to get yelled at for some reason or another, even if you didn't do anything wrong. I understand, they have to deal with unreasonable clients, etc. However, I was yelled at for dropping something off at the counter "You didn't need to drop that here, it's small enough for the box outside." Yet, the box wouldn't open because it was full. It's like going to the DMV--you're going to get yelled at for just breathing. Oh wellll. Lol.
• MT

  Michelle Tijerina

  Aug 24, 2026
  1.0
  Every encounter I have had with the employees here has been a negative one. I have also witnesses many negative incidents around me as well. The employees move slower than a snail and they are very unprofessional and entitled. They get paid to be rude and I truly believe they thrive off negative behavior. The USPS needs to do better when hiring individuals.
• TG

  T. George

  Aug 22, 2026
  1.0
  The African American lady with short hair (Tamara?) was so rude! How many people will it take complaining to have her removed from customer service? Read all the reviews, she's in almost all of the 1 star reviews. It's bad enough there's only one employee working and having to wait 20-30 minutes. I'm grateful for the postal carrier who delivers my mail. Her name is Alexandra. She's awesome.
• AA

  Anna

  Aug 17, 2026
  1.0
  I am extremely disappointed in the subpar service provided by employee Antoine Rodgers. I have never experienced such inappropriate disparaging behavior by an employee, much less by a federal employee. I went in needing to send an APO package for a military family member. This was my first time doing so and needed assistance on how to properly send it as it requires a customs form. I had gone to a different post office first but they were going to close in 5 minutes and the employee there told me I would need to fill out a customs form with every single item in the package with detailed descriptions and would not have time to do so since they were closing. She suggested I go to this post office since they close at 10 pm. I spent time inside the first post office writing everything down, including item description and how much it costs. I know there are cameras there so any supervisor that wants to verify can certainly do so. I then drove to this post office by the airport and was met by Antoine Rodgers. He made unnecessary comments saying “I can tell you don’t know what you are doing, I was about to tell you to get out of here” He then proceeded to tell me that IT IS NOT NECESSARY to fill out customs form with details and that all I needed to do was write “Personal care package” and check the gift box. I felt uneasy about this and looked it up on google, google said this is not correct and you must write down every item in detail. I told this to Antoine Rodgers and he replied with “You’re going to trust the internet over me” He stated he has worked for usps for 10 years. I all the customs forms mostly filled out and asked him for assistance on what to write for the final details. Instead he gave me a new form and said just write personal care package. I felt pressured into doing this and felt like I had no option but to do as he said. He stamped the customs form and sent off the package. I went back a couple days later and spoke with another employee who said that is not correct and YOU MUST fill out the form with every item in detail. There were two other employees there and they all vouched for Antoine Rodgers and said “I don’t think he would tell you that” They said I would need to go back before 4 pm to speak with a supervisor. I went back two days later and again was met by Antoine Rodgers. I asked to speak to the supervisor and he said “I am the supervisor”, which is a lie. He would not allow me to speak to the actual supervisor. He kept saying “but did you check the tracking, but did you check the tracking”. I explained it is not the tracking I am coming to talk to you about, it is the the fact that you intentionally misinformed me on how to send this package, knowing it would get sent back since it has to be sent through customs. I asked him “Did you not tell me write personal care package?” He replied with “No, I never said that”. He is an outright liar. Again, there are multiple cameras and witnesses that can attest to the fact he did in fact tell me to write PERSONAL CARE PACKAGE. He laughed in my face, mace unnecessary comments about dont they have shoes in Egypt? Is he so ignorant as to not understand deployed soldiers are in camps and dont have easy access to basic things like clothing and shoes. He was out of line, rude, disrespectful, lied about being the supervisor. I was finally able to speak to the actual supervisor named Taylor and explained the entire situation. Now it turns out my package is being sent back upon checking on the tracking number, which is delaying the items my family member WHO IS ON A DEPLOYMENT NEEDS. This could all have been avoided if Mr. Antoine Rodgers did his job correctly with his “10 years of experience”. I believe he maliciously did this to me and it is unacceptable. This isn’t burger king, this is a federal employee. He needs a serious retraining.

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