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USPS self-service kiosk
Brand Certified

United States Postal Service

1.7
(1,246 reviews)

Business Details

702 Richland Hills Dr, San Antonio, TX
78245, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 702 Richland Hills Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
702 Richland Hills Dr, San Antonio, TX
78245, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.7
1,246 reviews
5 stars
173
4 stars
43
3 stars
27
2 stars
48
1 star
955
  • AJ
    Abernathy June
    5 days ago
    1.0
    Nobody answers the phone, I’ve been calling for days. When I finally show up to the post office I still had to wait hours before a supervisor or manger could help me for nothing to be resolved. I left with more questions than answers. They lost my package as well. If I could give 0 stars I would.
  • AG
    ALi Garcia
    Sep 28, 2026
    1.0
    This is the worst Package delivery company, They messed up my address with someone else's, sending my daughters important documents to Their are address,not giving the address they sent it to and now my some strangers have my daughters information, and are using her information. And yet they want to ask for all the documents again. 😡
  • LB
    La regia Balam
    Sep 24, 2026
    1.0
    The drop off bin is broken. I called many times, different numbers to get an update on my package and I unable to get past "USPS WAITING FOR PACKAGE" when I left it there. This is one of the worst service experience I've had! Some people can make the 8-5 pm times so we rely on the after hours self kiosk service. Get it to work properly! That's why we pay taxes!
  • BL
    Bri Lee
    Sep 19, 2026
    1.0
    Sucks that this is considered my "home location" to service my area because for one, I live 30 mins away, 78253 area, and when this location has system issues, AND IT HAPPENS OFTEN, they turn you away and have to drive to another location. Which means another 20 mins out of your way. Whether its system issue, gas leaks, A/C broken, or self kiosks down, equipment broken for months on end, theres always a problem at this location. Not to mention long lines. And if you leave your packages during the weekend they will get stolen and they do not take responsibility. Avoid this location if you can.
  • PG
    Pedro Garduno
    Sep 15, 2026
    1.0
    ⭐ 1/5 Extremely frustrating experience with this USPS location. I tried calling several times throughout the week and not once did anyone answer the phone. To make matters worse, my package was returned to the sender because they claimed they were “unable to find my address.” I live in a normal residential neighborhood with a clearly established address, and I regularly receive mail and packages without any issues. Instead of attempting to contact me or resolve the delivery issue, the package was simply sent back. Between the complete lack of communication and the failure to locate a perfectly valid residential address, this was an incredibly disappointing experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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