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United States Postal Service

2.1
(737 reviews)

Business Details

5837 De Zavala Rd, San Antonio, TX
78249, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5837 De Zavala Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5837 De Zavala Rd, San Antonio, TX
78249, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 33 items

Explore offerings from United States Postal Service on 5837 De Zavala Rd in San Antonio, with popular services available at this location.

USPS Services

33 items

Services

APC
BIOIPPB
BRMACCTBAL
BRMNEW
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PARCELLOCKERS
PASSPORTAPPT
PASSPORTPHOTO
PASSPORTWLK
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.1
737 reviews
5 stars
146
4 stars
43
3 stars
29
2 stars
26
1 star
493
  • JF
    Jennifer L. Farmer
    Jul 29, 2026
    5.0
    The people at this location are some of the friendliest ever! I never mind having to go here.
  • LM
    Lisa Marie
    Jul 28, 2026
    5.0
    First experience on mail with held or delivered and used the online system to make a report. I talked to the manager personally and know that sometimes even mailmen to be kept an eye on in case they are the ones stealing the mail. Informed delivery showed my license was supposed to show up but didn’t only my other packages and other letter. Always make a report in person and online to make sure they don’t mess with you.
  • JW
    jillian white
    Jul 22, 2026
    1.0
    I have had many many issues with receiving mail that is scanned to be delivered and I never received, once speaking to supervisors (Jackie and Randy) I was told that they are aware my mail is always stolen and they don’t let residents know they just keep it to them selves which is sad there was absolutely no care for residents loosing mail and no answer for it . This post office in my opinion has something (illegal) going on somewhere in office and they are covering it or who up . Very sad behavior from this place
  • TG
    Tay G23
    Jul 20, 2026
    2.0
    This location should really think about extending its hours and additional 30 minutes. A lot of people can't get to the post office in time if they have a major administrative need.
  • SM
    Santiago Martinez
    Jul 7, 2026
    1.0
    I never leave reviews, but my experience at this location was completely unacceptable. I had an appointment for a newborn passport on Monday, July 6th at 12:30 PM. We arrived early and were seen around 12:10 PM. The passport agent—an older man with long gray hair, a gray beard, and black-frame glasses (possibly named Randy)—was incredibly rude, aggressive, and lacked basic common sense.He yelled loudly right in front of my family, including my toddler, wife, and newborn. When he asked for documentation, I realized I forgot my driver’s license. I told him I lived 5 minutes away and would run home to grab it. His only response was a snide, "I have lunch at 1, let's see what happens." I rushed home, got my ID, and returned in 5 minutes. After making us wait, he flatly announced, "You are going to have to schedule for another day."If he knew his lunch schedule would prevent him from finishing the appointment, he should have told me to reschedule before making me drive all the way home and back with two tiny kids. He completely wasted our time and acted with pure malice. Even his own coworkers had to step in and apologize, making excuses that "that's just the way he is." USPS management seriously needs to audit this employee. Avoid this location for passports.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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