The UPS Store

Reviews

• LR

  Luis Angel Rivera

  2 days ago
  1.0
  Hice un envío hace dos semanas y aún el paquete sigue ahí, pésimo servicio nada eficiente este lugar
• BL

  Brian Lane

  Sep 28, 2026
  5.0
  I always get great service here
• IR

  Ismael Ramos

  Sep 6, 2026
  2.0
  Charged ten dollars to retrieve a package that was shipped using UPS Access Point. They are considered a UPS access point but I was never warned it was gonna cost ten dollars to pick it up. So never again. Fool me once.. you won't fool me twice.
• SC

  Sean Christopher

  Sep 4, 2026
  2.0
  Karmas a wonderful thing
• JS

  Jimmie Smith

  Aug 20, 2026
  5.0
  My family member moved to Boston for school in August 2026. I was at a loss of how to get her things to her. I had about eight boxes total. I went to UPS Nacogdoches and talked to Jenny, the manager. She immediately set up a plan to help me. I spaced the movement out over three days using UPS ground. Jenny organized my boxes, tagged them, and made sure they got on the truck as soon as I brought them in. All three shipments arrived on time in Boston with zero issues. The MOST impressive thing about this effort was Jenny’s level of outstanding customer service. UPS was very busy each time I shipped but Jenny never made me feel rushed. She made sure all of my paperwork was complete and even helped me correct a signature on delivery issue. Her coworker Michael was also outstanding. He lifted and carried those heavy boxes to save this old man’s back and helped get them ready for the UPS truck. I had a definite ⭐️⭐️⭐️⭐️⭐️ experience! Thank you so much Jenny, Michael, and UPS!

Frequently Asked Questions About The UPS Store