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Primo Brands Delivery

3.7
(800 reviews)

Business Details

5410 Dietrich Rd, San Antonio, TX
78219, United States
(866) 610-2209
https://www.water.com

About

Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.

Location

Primo Brands Delivery
5410 Dietrich Rd, San Antonio, TX
78219, United States

Reviews

3.7
800 reviews
5 stars
527
4 stars
14
3 stars
8
2 stars
15
1 star
236
  • CS
    C S
    Aug 16, 2023
    5.0
    Jose Gonzalez always has a great positive attitude when bringing our water to the clinic. Keep up the great job!!
  • LL
    Laura
    Aug 2, 2023
    5.0
    No complaints love the service
  • AO
    Amberlee Ortiz
    Jun 12, 2023
    1.0
    This is an absolutely horrible water service. When you try to cancel delivery service, they still keep the delivery day and charge you even when you don't want the water. When you want to cancel the entire service you schedule for them to pick up everything and they set the day and time, they don't pick it up. When you tried to call them in their operating hours, it's a busy signal. When you do get someone, it's a call center out source in India. DON'T EVER USE THIS COMPANY!!!
  • KL
    Kayla Ludwigsen
    Dec 8, 2022
    1.0
    I turned in my equipment and water jugs May of this year therefore, I do not understand why I am still being charged. They don’t have an email to contact them only by telephone. And I have tried using their chat on the site which just directs me to call them as well. I have spoken with them now multiple times to get this issue corrected. I also believe the non-email way of contact is in place so there isn’t a paper trail for their misdeeds. I don’t even live at the same address where they were delivery anymore. Now, I will be contacting the Better Business Bureau hoping for a resolution.

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