The UPS Store

Reviews

• LY

  Leigh-Anne Yazurlo-Moore

  4 days ago
  5.0
  Stopped in without an appt for a passport photo and was in and out in no time. All the staff was friendly and smiled at everyone who came in even tho it was busy! (noticed while I was waiting). Highly recommend
• BB

  Brittney Burditt

  May 7, 2026
  1.0
  Wouldn’t recommend. Sent my employee to pick up postcards that Kevin said would be ready by 10:00am this morning which was the only reason we agreed to order through them. She arrives and they aren’t ready. Over promised & undelivered. He says they will be ready by 11:30 yet his email states differently. The owner is just as rude and also lacks accountability for both herself and her employees. Literally go to ANY other UPS.
• JT

  J'Nae Taylor

  May 4, 2026
  5.0
  Wonderful and timely service . I used there new printing services offered and Kevin W. was very helpful with everything . I told him what I wanted and he enhanced it and it came out better than I thought. Kevin always responded in a timely manner . I was able to get my printed UV stickers exactly when I needed then . I paid online and picked them up without having to stand in the long line . I will definitely be using their services again .
• MM

  Melissa Malagon

  Apr 24, 2026
  5.0
  Hi Team, I just wanted to reach out and express how incredibly thrilled I am with the Save the Date you recently printed for me! Honestly, as it was my first time tackling a project like this, I was a little nervous about how they would turn out. But Kevin was an absolute gem from our very first conversation – he truly made the entire process so easy and reassuring with his help and guidance. And the final result? They are simply stunning! I'm completely in love with how everything came together; they're even more perfect than I imagined. This wonderful experience actually highlighted something I've long appreciated about your specific location. It's my usual spot for Amazon returns, and without fail, every single person I've encountered there is always so welcoming, friendly, and genuinely helpful. A huge thank you to everyone for consistently providing such fantastic service! Warmly, Melissa Malagon
• RE

  RAVE Entertainment

  Apr 21, 2026
  5.0
  I had top notch customer service , communication, and patience working with Kevin at UPS Rockwall! I promise Kevin deserves a raise and his own store by Christmas! A real professional who is passionate about helping others beyond measures. BiG Blessings Kevin, take care!

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