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The UPS Store

4.3
(233 reviews)

Business Details

9711 Mason Rd, Richmond, TX
77407, United States
(281) 725-6915
https://locations.theupsstore.com/tx/richmond/9711-mason-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6774 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Waterside Shopping Center At Highway 99 And Mason Road.

Details

  • DeliveryNot available

Location

The UPS Store
9711 Mason Rd, Richmond, TX
77407, United States

Hours

Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
5/25/20269:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.3
233 reviews
5 stars
187
4 stars
2
3 stars
1
2 stars
2
1 star
41
  • SS
    Stacey
    May 12, 2026
    1.0
    Not UPS too!! I remember when people would smoke in restaurants, public places etc, they stopped people from smoking everywhere!!! Yet why are dogs allowed near us in public spaces??!! I'm allergic to dogs and cats so to just see this huge (non service dog) inside of UPS was upsetting!! I immediately started itching and breaking out!! Places should really stop allowing animals inside of stores!! It's getting ridiculous!!
  • RG
    Rebecca Gonzalez
    May 7, 2026
    5.0
    Hispanic girl with the glasses i forgot her name :( she was so sweet and patient with me and my many packages. Helped me get everything straightened out with a smile on her face! Great service! Thanks girl
  • JC
    Jessica C
    May 7, 2026
    5.0
    So many fast and friendly workers! Walked in and out with my drop off with NO Sticker label in less than 1 minute!! Walked in, was greeted and asked to place my item on the scale, she printed the label and gave me a receipt. She bagged and tagged it and I left. In and out less than 1 minute! Thank you!
  • MM
    Mike
    May 5, 2026
    1.0
    Horrible customer service. Everyone else seems friendly and willing to help but there is this Hispanic girl with tattoos and glasses who has the nastiest attitude. Why do you hire people who don’t want to be at work in customer service? Like takes atleast 15-20min to get through as well. Reflects a lot on the owners/management I’d give negative stars if I could
  • DB
    Darlene Bray
    Apr 30, 2026
    5.0
    Great Customer Service! I am there at least once a week with either an Amazon return or a UPS drop off. Their staff is always patient and friendly. Even if it’s packed, they get through the line very quickly!

Frequently Asked Questions About The UPS Store

What services does The UPS Store in Richmond offer?

The UPS Store in Richmond offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the operating hours for The UPS Store at 9711 Mason Rd?

The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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