Brand Certified
The UPS Store
4.3(233 reviews)
Certified by The UPS Store • May 17, 2026
Business Details
9711 Mason Rd, Richmond, TX
77407, United States
Certified by The UPS Store • May 17, 2026
(281) 725-6915
Certified by The UPS Store • May 17, 2026
https://locations.theupsstore.com/tx/richmond/9711-mason-rd
Certified by The UPS Store • May 17, 2026
About
Certified by The UPS Store • May 17, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6774 in Richmond offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Waterside Shopping Center At Highway 99 And Mason Road.
Details
- DeliveryNot available
Location
Certified by The UPS Store • May 17, 2026
Hours
Certified by The UPS Store • May 17, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
5/25/20269:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
4.3
233 reviews
5 stars
187
4 stars2
3 stars1
2 stars2
1 star
41
- SSStaceyMay 12, 20261.0Not UPS too!! I remember when people would smoke in restaurants, public places etc, they stopped people from smoking everywhere!!! Yet why are dogs allowed near us in public spaces??!! I'm allergic to dogs and cats so to just see this huge (non service dog) inside of UPS was upsetting!! I immediately started itching and breaking out!! Places should really stop allowing animals inside of stores!! It's getting ridiculous!!
- RGRebecca GonzalezMay 7, 20265.0Hispanic girl with the glasses i forgot her name :( she was so sweet and patient with me and my many packages. Helped me get everything straightened out with a smile on her face! Great service! Thanks girl
- JCJessica CMay 7, 20265.0So many fast and friendly workers! Walked in and out with my drop off with NO Sticker label in less than 1 minute!! Walked in, was greeted and asked to place my item on the scale, she printed the label and gave me a receipt. She bagged and tagged it and I left. In and out less than 1 minute! Thank you!
- MMMikeMay 5, 20261.0Horrible customer service. Everyone else seems friendly and willing to help but there is this Hispanic girl with tattoos and glasses who has the nastiest attitude. Why do you hire people who don’t want to be at work in customer service? Like takes atleast 15-20min to get through as well. Reflects a lot on the owners/management I’d give negative stars if I could
- DBDarlene BrayApr 30, 20265.0Great Customer Service! I am there at least once a week with either an Amazon return or a UPS drop off. Their staff is always patient and friendly. Even if it’s packed, they get through the line very quickly!
Frequently Asked Questions About The UPS Store
What services does The UPS Store in Richmond offer?
The UPS Store in Richmond offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the operating hours for The UPS Store at 9711 Mason Rd?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Is The UPS Store at Mason Rd open on holidays?
The store is closed on major holidays such as November 27, December 25, December 31, January 1, and January 19 in 2025-2026; it operates on regular hours on November 11, November 28, and December 26.
What payment methods are accepted at The UPS Store in Richmond?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Where is The UPS Store located in Richmond?
It is located at 9711 Mason Rd, Ste 125, Richmond, TX 77407, in the Waterside Shopping Center at Highway 99 and Mason Road.
Does The UPS Store offer special discounts or coupons?
Yes, customers can save big with special offers and coupons available through their website.
Can customers send faxes and use notary services at The UPS Store?
Yes, The UPS Store provides faxing and notary services among its business offerings.
What nearby places can customers visit before or after going to The UPS Store at Mason Rd?
Customers can visit Couleur Nailbar Richmond for beauty services or Pinch A Penny Pool Patio Spa for pool and hot tub supplies.
Are there any nearby shredding services related to The UPS Store in Richmond?
Yes, Shred Nations, a shredding service provider, is located nearby and complements The UPS Store's document shredding services.
How might nearby businesses like Overhead Door Solutions and Quorporate Photo Booths be helpful to customers of The UPS Store?
Overhead Door Solutions offers garage door services and Quorporate Photo Booths provides event photography, both useful for business or personal needs in the area, making it convenient for customers visiting The UPS Store to also access these services.
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