United States Postal Service

Reviews

• NH

  Neftali Hernandez777

  4 days ago
  5.0
  Me encanta solo dejo mi paquete y listo
• JP

  Jen Paez

  6 days ago
  1.0
  Today is September 30, 2026, and I am writing to express my frustration with the customer service I received at your location today. The employee working today was unprofessional, uncordial, and unnecessarily rude throughout my interaction. I had several Amazon returns and was waiting in line for her to assist me. Instead, she directed me to the kiosk and had me process and package my returns myself. Had I wanted to package and process my returns myself, I would have selected that option when initiating my returns through Amazon. I specifically selected the option to bring my returns to your location because I did not want to package and process them myself. Being directed to do it myself at the kiosk defeated the purpose of the return option I had selected. The interaction became even more frustrating when she noticed that I had not returned one of my packages and told me that I would need to take that package across the street to USPS. I told her that I already knew. She continued pointing across the street, repeatedly saying things along the lines of, “It’s over there. It’s across the street.” I understand that some customers may not know where USPS is located, and there would be nothing wrong with providing that information. However, I had already told her that I knew where it was. Continuing to point and repeat that it was “over there” and “across the street” after I had acknowledged that I knew came across as extremely condescending and unnecessary. Her excuse was “some people don’t know.” The issue is not that she informed me that one package needed to go to USPS. The issue is the overall manner in which she treated me. I was waiting for assistance, was instead directed to handle my own returns at the kiosk, and was then spoken to in a condescending manner when she addressed the remaining package. This was a routine customer service interaction, and there was absolutely no reason for it to be handled with this level of attitude. I am extremely disappointed with the experience and believe this employee’s conduct should be addressed. Customers should be treated with basic courtesy and professionalism.
• GV

  Giriraj VG

  Sep 11, 2026
  5.0
  Exceptionally friendly people that go above and beyond to help
• TG

  Teon Garmon

  Sep 6, 2026
  1.0
  These ppl here are flat out lazy and sorry i went in to do a change of address back in july and i returned the next day i spoke with a Asian lady to see if everything went through and she said yes everything should be fine without do any kind of check like i asked her to and here is in September I still have not received any mail and i even contacted the main ppl to escalate because i have not received my mail in two months they didn’t fix the issue so now i don’t know what to do about receiving my mail this is ridiculous how usps has handled my situation
• KS

  Kevin S

  Sep 6, 2026
  4.0
  Average small post office. It gets busy sometimes, but usually fairly easy in & out.

Frequently Asked Questions About United States Postal Service