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United States Postal Service

2.1
(391 reviews)

Business Details

3400 Coit Rd, Plano, TX
75075, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3400 Coit Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3400 Coit Rd, Plano, TX
75075, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.1
391 reviews
5 stars
89
4 stars
15
3 stars
17
2 stars
10
1 star
260
  • SW
    Samantha Wert
    May 4, 2026
    5.0
    Karsan and the team at this location have always been kind, patient, and helpful every time I’ve come in. Yes, service can be slow, yes, there are usually only a few employees, and many customers have time-consuming issues...but I’d much rather they take the time with each customer to do things correctly than rush through important transactions, where details can fall through. What’s disappointing is seeing customers take their frustration out on the staff and speak to them in such nasty ways. Staffing shortages, delays, mail delivery errors and system issues are (most of the time) not the fault of the people at the counter. I’ve personally seen them handle long lines while still treating each person with care and respect. The first few times I had to send certified mail, they walked me through the process step-by-step without making me feel rushed or an annoyance, and even while taking the time to help me, they still were were helping people in line as I stood aside and filled out info. That level of patience goes a long way. It’s okay to be frustrated with wait times! Your feelings are valid, but it’s not okay to take it out on employees who are simply doing their jobs and trying to support themselves/their families. They deserve patience and respect. Go write a letter instead of being rude to them :(
  • EN
    Elizabeth Nunez
    Feb 28, 2026
    1.0
    Worst post office, from the unprofessional mail carrier to the associates in store. Stick to FedEx or ups
  • PH
    Paris Hsu
    Feb 25, 2026
    1.0
    I was gonna return my package with a QR code but I forgot to tape the box on the top So I asked if there’s a tape I can use The cashier said yes it’s four dollars I asked four dollars just for taping it? He said yes. And this whole conversation with a really bad attitude The young Indian guy The old Indian guy is also really mean to other customers
  • NP
    Nastazia Patterson
    Feb 21, 2026
    1.0
    Diana is VERY rude and will try to talk over you while you are talking. Then was rude to 3 other customers. I will report her everyday if I have to. She made my experience horrible with USPS
  • ND
    Nathan DeMartin
    Jan 30, 2026
    1.0
    Absolutely atrocious work rate, package has been delayed 7 times…

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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