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USPS self-service kiosk
Brand Certified

United States Postal Service

2.2
(414 reviews)

Business Details

3400 Coit Rd, Plano, TX
75075, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 3400 Coit Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3400 Coit Rd, Plano, TX
75075, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.2
414 reviews
5 stars
95
4 stars
21
3 stars
17
2 stars
10
1 star
271
  • MM
    MrLulutm
    Sep 19, 2026
    1.0
    The person name Raul is the Rudeest and unprofessional person to out work on the front what qualification is he have to work there when he have no idea about customer I'm so shock will never go this place because of him there was a lady by name shonda she was nice enough to help while he was screaming and arguing!!! Very very disappointing
  • TS
    taha syed
    Sep 4, 2026
    1.0
    I’m honestly not sure where to even start. Unfortunately, this location seems no different from many other USPS locations I’ve dealt with. The staff appears uninterested in helping, the wait times are ridiculously long. At this point, I’m almost out of words to describe the experience. I really wish someone would take a serious look at what’s happening with USPS customer service and actually do something to improve it.
  • SS
    shooting Star
    Sep 2, 2026
    1.0
    The old lady who works there is the rudest person I saw ever. I asked her for mailing my package. She gave a marker and said write your sender and receipting address . I said i need a label to put over package and she said you can not is late for that. I gave you a market. I had to go through self service part. If she can’t help, why you keep such old person which is not helpful to customers.
  • JG
    jhoann gonzalez
    Sep 1, 2026
    5.0
    Great service! A special shoutout to the staff member who helped us with the passport application, and thank you to the other team member for providing such thorough, detailed information.
  • CC
    Chris
    Aug 21, 2026
    1.0
    Fingerprint reader is old, ineffective and dirty. Staff member was not appropriately trained on its use. I was able to figure out how to use the machine and retry a result within minutes of using it, but the staff member interpreted failed connection errors or other reading failures as a sign that the machine “didn’t like” me, or that the “FBI computer” was rejecting me. This was superstitious and not true. If he had just been patient and let me finish my last hand by retrying a few more times, it would have saved me from having to go to another post office. They had the same issues there, but the lady let me try until I captured both sets of fingerprints correctly. Then she submitted it even with the red error exclamation marks, which merely indicated a connection issue. Within 30 minutes, the FBI sent me my results. It saved me two weeks of waiting. I understand that this gentleman had to help other customers, and I don’t blame him personally, since he wasn’t adequately trained, but I think that if he had been patient, I would have been done within a few minutes. He showed me a book full of machine read failures, so this happens frequently. America shouldn’t have worse fingerprint readers than even the poorest countries in Europe, but we do.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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