The UPS Store

Reviews

• TT

  Tony

  Aug 14, 2026
  1.0
  Matt, the manager, is clueless and shows very little customer service knowledge. He has a poor attitude for someone in a management role, and as a customer, I fail to see what value he adds to this particular UPS Store. Read the reviews and you’ll see that many complaints are about him specifically. A package that was meant for a location across the street was mis-delivered to this store. Instead of refusing the package or doing the right thing and simply walking it across the street. Matt threw it in a USPS bin, which is essentially the same as throwing it in the garbage. When I called and asked why he’d do that, he just hung up on me. I went to the store in person to discuss it further and spoke with the owner, who apologized for how Matt handled the situation. That said, I doubt anything will actually change as a result.
• HE

  Hungry Eater

  Aug 10, 2026
  5.0
  Excellent UPS location. The service here is consistently better than other locations.
• JR

  Jordan Ramirez

  Jul 6, 2026
  1.0
  How can they have drivers who want to park anywhere and when you tell them kindly to move they get angry and insult you
• AT

  Amanda T

  Jun 16, 2026
  5.0
  My favorite UPS location
• BG

  Bruce Glasscock

  Jun 8, 2026
  5.0
  Great service

Frequently Asked Questions About The UPS Store