Brand Certified
The UPS Store
4.4(256 reviews)
Certified by The UPS Store • Aug 23, 2026
Business Details
2024 W 15th St, Plano, TX
75075, United States
Certified by The UPS Store • Aug 23, 2026
(469) 814-0620
Certified by The UPS Store • Aug 23, 2026
https://locations.theupsstore.com/tx/plano/2024-w-15th-st
Certified by The UPS Store • Aug 23, 2026
About
Certified by The UPS Store • Aug 23, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6691 in Plano offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Se Corner Of 15th And Custer.
Details
- DeliveryNot available
- [Free/Paid] wi-fiAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Aug 23, 2026
Hours
Certified by The UPS Store • Aug 23, 2026
Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday9:30 AM - 3:30 PM
SundayClosed
7/4/20269:30 AM - 3:30 PM
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed
Products & Services
2 lists · 67 items
Explore offerings from The UPS Store on 2024 W 15th St in Plano, with popular printing products, printing services, mailbox services, and small business services available at this location.
Reviews
4.4
256 reviews
5 stars
211
4 stars
8
3 stars1
2 stars
4
1 star
32
- JGJason GAug 16, 20265.0Christian was extremely helpful and helped me with multiple packages going different places. Fast & friendly.
- DPDungAn PhamAug 11, 20265.0Got my fingerprints done here and he was super helpful and kind.
- SGSumeet GoyalAug 5, 20261.0⭐☆☆☆☆ (1 Star) This was one of the worst customer service experiences I’ve had at a UPS Store. I visited this location for fingerprint scanning and expected at least some basic customer assistance. Instead, I was met with an attitude that made it seem like helping customers was an inconvenience. The store manager, Erica, was completely unhelpful. Rather than trying to understand the issue or offer any guidance, I was repeatedly told that they couldn’t do anything and that I needed to contact the company that owned the fingerprint machine. While I understand the equipment may be operated by a third party, that’s not an excuse to dismiss a customer who is standing in your store asking for help. The associate, Matt, was disrespectful and came across as impatient and dismissive. Instead of explaining the process professionally, I was essentially told that I was “doing it wrong” and sent away without any attempt to assist or troubleshoot. Good customer service isn’t about owning the equipment—it’s about treating people with respect and making a reasonable effort to help. Unfortunately, I experienced neither. The lack of professionalism, empathy, and basic courtesy from both Erica and Matt was extremely disappointing. If this is how customers are treated, I would strongly recommend avoiding this location and finding another UPS Store where customer service is actually valued.
- MMMatt McGillAug 3, 20261.0Would not accept USPS boxes for pickup.
- PMPeter M-GJul 7, 20265.0Matt and his team were super helpful in assisting with my needs. I had a blue screen protector that needed to be cut to size. A little off the beaten path. All staff friendly and helpful. Awesome. Thank you guys. And no charge which I thought was pretty cool. 😎 These guys do it right.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #6691 in Plano offer?
The UPS Store #6691 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, computer access, and passport/photo ID services.
What are the store hours for The UPS Store #6691 in Plano?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:30 AM to 3:30 PM, and closed on Sundays.
Where is The UPS Store #6691 located in Plano?
It is located at 2024 W 15th St, Ste F, Plano, TX 75075, at the southeast corner of 15th and Custer.
What payment options are accepted at The UPS Store #6691?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6691 provide mailbox rental and mailbox services?
Yes, mailbox rental and mailbox services are available at the store.
Is there wheelchair accessibility and free Wi-Fi at The UPS Store #6691?
Yes, the store has a wheelchair accessible entrance and offers free Wi-Fi for customers.
Which nearby locations can I visit for coffee or a quick meal when visiting The UPS Store #6691?
Starbucks and McDonald's are nearby options for coffee and quick meals, ideal for before or after your visit to The UPS Store.
Are there any nearby salons for grooming services near The UPS Store #6691?
Yes, The Endzone Haircuts, Endzone Haircuts, and Paradise Nail Salon are nearby for haircuts and beauty services.
Which banks are located near The UPS Store #6691 for financial services?
Chase Bank, Wells Fargo Bank, and Chase Mortgage are nearby for your banking and mortgage needs.
Can I find shredding services near The UPS Store #6691 in Plano?
Yes, Shred Nations is a nearby professional shredding service you can visit.
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