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Primo Brands Delivery

2.7
(264 reviews)

Business Details

900 Stewart Avenue, Plano, TX
75074, United States
(800) 492-8377
https://www.water.com

About

Water Cooler SupplierBeverage Distributor
Primo Brands in Plano, Texas helps makes healthy hydration easy and convenient. Choose from a variety of popular beverages and have them delivered right to your door and enjoy the benefits of our convenient service. We carry all of your favorite brands like Pure Life®, Acqua Panna®, S.Pellegrino®, Perrier, Mountain Valley and so much more. Plus, we also deliver water coolers and supplies for your home and office. Give us a call at (844) 809-5610 or visit our website to place your first order!"

Location

Primo Brands Delivery
900 Stewart Avenue, Plano, TX
75074, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
SaturdayClosed
SundayClosed

Reviews

2.7
264 reviews
5 stars
111
4 stars
1
3 stars
3
2 stars
4
1 star
145
  • OL
    O Lee
    Jun 3, 2025
    1.0
    If I could give 0 stars, I would. Primo/ReadyRefresh is such a disaster, I wouldn’t be surprised if they end up as the subject of a Netflix exposé. Their entire business is supposed to be water delivery—but guess what? The water never shows up. Instead, they send bogus emails claiming you rescheduled the delivery (which you didn’t), and if you try calling? Good luck. The number goes nowhere and there’s zero actual customer service. I’ve been stuck in this mess for three weeks, with empty bottles sitting outside like forgotten trash. This isn’t just bad—it’s straight-up scammy. I wouldn’t recommend them to anyone, not even my worst enemy.
  • RF
    Rebekah Furstenfeld
    May 2, 2025
    1.0
    I have had the worst experience with this company. You cannot call to tell them about what is going on because the calls are never transferred to an agent successfully. I have written emails (plural) and no response. I have had 4 jugs desperately needing replaced for A MONTH and no end in site for when they will actually show up. 5 reschedules for delivery due to an address not being located. Now they have delivered to this exact address once before but suddenly cannot find it. It’s a home address not an apartment with any challenge to locate. To say we are furious with this horrendous “service” is an understatement.
  • LP
    Laura Pereira
    Sep 10, 2024
    5.0
    Our delivery driver Jason is the best always helping bringing the delivery inside my garage great top notch service
  • KM
    Kenneth Mitchell
    Sep 10, 2024
    5.0
    We have been using Ready Refresh for the last couple of years and it’s been a pleasant experience every time. Juwan was very quick and professional with delivering us our water. Would highly recommend!
  • JH
    Jarrod Hood
    Aug 19, 2024
    1.0
    Very very difficult cancellation process

Frequently Asked Questions About Primo Brands Delivery

What products does Primo Brands Delivery offer for home and office hydration?

Primo Brands Delivery offers a variety of popular beverages such as Pure Life®, Acqua Panna®, S.Pellegrino®, Perrier®, and delivers water coolers and supplies for homes and offices.

What are the business hours of Primo Brands Delivery?

Primo Brands Delivery is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on weekends.

Brand Certified Facts from Primo Brands Delivery

This information is certified by Primo Brands Delivery and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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