The UPS Store

Reviews

• DV

  Daniel Velazquez

  Sep 8, 2026
  1.0
  Either the store owner is uneducated or it’s a store policy (not a UPS policy since I verified online), they need to inform themselves on firearm accessories which are NOT serialized therefore do not fall under any restrictions being mailed through regular means. I will never give my business to this location again.
• ES

  Evette Solo

  Aug 27, 2026
  5.0
  The customer service is amazing. The new employee Angie is amazing and goes the extra mile.
• AE

  Ahmet Ercanli

  Aug 25, 2026
  1.0
  I arrived at this UPS location at exactly 7:01pm.The posted closing time was 7:00 pm.The door was still open,there was one customer ahead of me who was allowed inside before they closed the door. I had only two small t-shirt packages to drop off.I understand closing on time, but since the door was still open and another customer was being served,I found this very disappointing and unfriendly.
• ED

  Elizabeth Daniels

  Aug 22, 2026
  1.0
  I’ve been choosing this UPS Store for my returns since the pandemic . For years, the staff was always pleasant, helpful, and made the return process easy, which is why I continued coming back. Unfortunately, the customer service has noticeably declined lately, and today was by far my worst experience. The staff was extremely rude and made what should have been a simple transaction unnecessarily unpleasant. I’m not sure what has changed at this location, but it’s disappointing to see such a difference in the level of service. Thankfully, there are other UPS locations, as well as Kohl’s and other options for Amazon and online returns, so I’ll be using those for the time being. I genuinely hope management addresses whatever is going on and gets this location back to the level of customer service it once provided. Do better.
• AJ

  Annabelle Jackman

  Aug 20, 2026
  1.0
  I sent my husband to purchase ( 7) 8.5x11 Color 80#, when we got home, I started working on a project for my sisters wedding and found out they gave me (5) actually on the cardstock that I needed and (2) not on it. I live 40 min away from this store so this is a complete inconvenience. To top it off I tried to call the number on the google page to try to fix the problem and no one answered the phone even though it is posted that they are open until 7 pm.