The UPS Store

Reviews

• RB

  Rochelle Bobb

  4 days ago
  5.0
  I come here all the time and I swear they should know me by name. I’ve never had an issue, and they always help me with what whatever I need. Emelia is so nice and makes sure my boxes are carefully placed and even sometimes lets me use her tape!!!
• NH

  Nathan Hovanec

  Aug 12, 2026
  5.0
  So glad the UPS Store opened up here in Manvel. The staff is genuinely friendly and goes out of their way to find solutions to your shipping and business needs. They know their stuff and don’t just process transactions—they actually help you solve problems. Whether you need shipping, mailbox services, or other business solutions, they handle it with professionalism and a smile. Definitely recommend, especially if you’ve been driving elsewhere for these services. Great job!
• MT

  Matthew Davis (TNTaerial)

  Aug 10, 2026
  1.0
  This UPS store always seems to have an issue with something. This time they would take an Amazon return because there wasn't an Amazon box but the return had the original product box. So the product is inside the box packaged and sealed neatly with an Amazon return label already on the box. They wanted to charge $3 to take it. The other time was they wanted to charge me to print the Amazon return label.
• DJ

  DaVonte' Johnson

  Aug 7, 2026
  5.0
  I had a great experience working with Habib at The UPS Store. I came in with my own business card design, but it wasn’t fully compatible with their software. Habib took the initiative to recreate the design while keeping our branding and vision intact. He was professional, patient, detail-oriented, and the finished cards came out sharp, clean, and high quality. As a business owner, first impressions matter, and these cards represent Grand Star Pro Solutions exactly how I wanted. We specialize in final-mile delivery, freight transportation, dedicated delivery solutions, and logistics support, so having professional materials when meeting potential customers and business partners is important. If you need quality business cards or professional printing, I definitely recommend Habib at The UPS Store. And if your business needs a reliable transportation or logistics partner, Grand Star Pro Solutions is ready to work with you. 5-star service all around.
• JR

  Jamie Roberts

  Jul 31, 2026
  1.0
  This facility is very unprofessional. The representative Mikayla was very unprofessional she was servicing me and 5 other people at the same time. Then after she took up all my time waiting for her to service me because she was servicing everyone that walked in the building. I ended up being the last person in the building. Her boss habib as she said called her and told her to walk me out the building even though I was not done. I called there 1-800 number to complain and they basically told me to speak to the store manager because they are franchise. This essentially meant that I would be talking to the individual that told mikayla to walk we out the store without servicing me. So essentially they have a broken system and I told them that on the phone but it was going no where. These guys need to get it together. Very unprofessional. I would not come here even if they paid me. Actually I typically go to the alvin location they are way better and I never have this issue.

Frequently Asked Questions About The UPS Store