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USPS self-service kiosk
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United States Postal Service

2.7
(121 reviews)

Business Details

4901 S Loop 289, Lubbock, TX
79464, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4901 S Loop 289 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4901 S Loop 289, Lubbock, TX
79464, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:30 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.7
121 reviews
5 stars
46
4 stars
6
3 stars
2
2 stars
5
1 star
62
  • RR
    roustabout_x
    Sep 21, 2026
    1.0
    Service Request #91739369 been trying to report bad sub-contractor driver > I have security camera videos...went online same day to report incident, gotta case number at least but no response from USPS. Driver didn't speak English. Sumbitch drove across my lawn twice. When he arrived then when he departed. Second time after I talked to him, as if what I just told him didn't count. He spent seven minutes at my front door looking for my package (which was a small item) in his car which appears to be private vehicle stuffed full of packages. He coulda just left package in mailbox at curb. But no...he had to drive across my lawn to get closer to front door so he wouldn't hafta walk so far. Unacceptable.
  • DS
    Dylan Stroope
    Aug 30, 2026
    1.0
    The only thing this post office does well is maintaining the garbage quality of service usps is known for nationwide. In one month of operating an online business they have lost a handful of my packages, overcharged me for bogus weight adjustments (stated my 4lb box weighed 25 where I still haven’t been reimbursed) and sent shipments with prepaid labels back to me for not enough postage with no basis. Don’t even bother requesting to speak with management because they are about as informed as all the other clerks. I wish they could fathom how their terrible service impacts those who utilize there services. Like where is the accountability or at least can someone please explain to me why it is so hard to not suck at the one thing your company exist to do!
  • AM
    April Mootry
    Aug 24, 2026
    1.0
    A Caucasian woman with black hair and a black hat on today, August 24th at about 3:50 PM crumpled up my prepaid shipping label because I chose to use my own polymer bag rather than purchase one from the post office. The shipping label was already paid for, there was no reason to crumple my label up so that I could not use it. Terrible customer service.
  • RR
    Roman Ramirez
    Jun 26, 2026
    1.0
    In the last 3 months they have lost 3 packages I mailed, be very careful if you send anything of value through this post office
  • BA
    Bachar Alalami
    May 20, 2026
    5.0
    Excellent friendly customer card and fast very helpful staff

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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