Texas Tech University Hospitality Services serves award-winning dining across campus. 23 @ Sneed and Ol' Red's bring state-of-the-art kitchens and menus you will not find anywhere else, and GhostRider Kitchen at Murray is home to Smashburger and Pinsa Pizza, available nowhere else on campus. We smoke our own barbecue fresh daily, and The Commons and The Market at Stangel/Murdough serve dine-in and carry-out entrées all day. Grab something quick at Sam's Place Market between classes. Nine franchise locations round it out, including three Chick-fil-A's, two Einstein Bros. Bagels, Pizza Hut, Fazoli's, Boar's Head Deli and Fujisan sushi rolled fresh daily. Dedicated to Student Success. Wreck 'em!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.