The UPS Store

Reviews

• RH

  Rana Hanna

  Jun 29, 2026
  5.0
  Very helpful stuff, I go there for print out my exam and lectures papers. Very satisfied with the service!
• CN

  Cliff Nelson

  Jun 24, 2026
  1.0
  I visit this UPS Store only when absolutely necessary, which is usually for Amazon returns. Think of it as the customer service equivalent of going to the dentist, you don’t want to be there, but sometimes life gives you no choice. Today’s visit was particularly memorable. I needed to send something for my business UPS trying to put aside my previous customer service beat downs thinking, I’m actually spending money this time so maybe things will be different.” NOPE! As I approached the counter and was immediately greeted by an employee named LaRoy. And by “greeted,” I mean his first words were: “Put it on the scale.” Not “Hello.” Not “How can I help you?” Not even a casual nod. The funny part is that this wasn’t out of character. Nearly every visit here feels like you’re inconveniencing the staff by showing up and asking them to perform the service the business exists to provide. The employees have somehow perfected a customer service style that makes you feel talked down to, and mildly confused about what you did wrong. I’ve been in friendlier TSA lines. The package made it onto the scale, by the way with no, “thank you” for spending more than you should for a small box to be shipped two states away. I’d be embarrassed if my employees talked to my customers the way they frequently do at this location but I guess they’re a direct reflection of the management/ owner
• SS

  satvik

  Jun 16, 2026
  1.0
  This is probably the worst UPS stores I have seen in a while. Rude employees.
• CW

  Charlie Wolfe

  May 29, 2026
  5.0
  From the the first call to being on site, the employees at this UPS Store know how to treat their customers right! More often than not, today's retailers are now asking you to return an item in person or drop it off at another store. As much as I dislike the process, dealing with this UPS's stores employees on Wednesday was the loathsome tasks highlight. LaRoy was patient, professional and friendly. Everyone was superhelpful and went the extra mile to happily provide me with an additional layer of assistance without complaint. Thanks again for all of your help and keep up the good work!
• BK

  Bryan Kruse

  May 22, 2026
  1.0
  They were wanting to charge me double the price to ship a box all because one of the sides was a little dented. It was a perfectly fine box that was not in any danger of being damaged or causing problems. I've shipped much worse looking boxes at other UPS stores fine. Took it to another store no issue. Avoid this location.

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