The UPS Store

Reviews

• GP

  Guy Presler

  1 day ago
  5.0
  Very nice and helpful. Best ups store around.
• SR

  sapna raut

  Jun 30, 2026
  1.0
  The customer service was very disappointing. When I brought my package with the shipping label already attached, the employee acted as though the large shipping bag was an inconvenience. Her attitude was unnecessarily rude and unprofessional throughout the interaction. There was no reason to make a simple package drop-off into a problem. I was only there to ship my package, never getting there again. A little courtesy and professionalism would have made a big difference. I went to the Parmer store with same package, no questions asked.
• KK

  Keerthana

  Jun 5, 2026
  5.0
  As a business owner who ships packages here almost daily, this UPS Store has been an absolute lifesaver. The staff is always friendly and welcoming — they recognize me by face at this point and I’m always greeted warmly! Drop-offs are quick and seamless no matter how busy it gets, and I’ve never had a single issue with how my packages are handled. If you’re running a business and need a reliable shipping partner, look no further. Highly recommend!
• KT

  Krishna kishore Terli

  May 20, 2026
  5.0
  I had such a great experience at the UPS Store in Leander today! The staff is genuinely professional, kind, and incredibly helpful. From the moment I walked in, they greeted me warmly and made me feel welcome. Even during what looked like a busy rush hour, they handled everything like a breeze—no stress, no long waits, just smooth and efficient service. What really stood out was how well the team worked together. There were multiple courteous employees all pitching in seamlessly, like a well-oiled machine. It made the whole process so easy and pleasant. I'm really happy to finally have a UPS Store right here in the Leander neighborhood. We used to drive much longer distances to get to the nearest one, so having this location close by is a game-changer. Highly recommend stopping in if you need shipping, printing, or any other services—they really know how to take care of their customers!
• PK

  Praveen Kumar

  May 18, 2026
  1.0
  Worst experience. The Indian lady working was very rude and unprofessional. We're aware that there is a fee associated with the printing service for an Amazon return, but don't make it feel like it's an additional overhead for you to print that and get paid. UPS needs to hire better people for customer service, someone with a bit of empathy and some clear communication skills.

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