The UPS Store

Reviews

• MF

  Martin Flynn

  2 days ago
  5.0
  They are all very helpful, and professional even when the line never ends. When crowded they take care of everyone quickly. They work as a team. Happy they are there.
• EH

  Elizabeth Hernandez

  4 days ago
  1.0
  Horrible customer service. Rude, unprofessional and unhelpful staff!
• RW

  Regina Wik

  Jun 22, 2026
  1.0
  This location used to be my favorite due to the great customer service even during the holiday rush. However, my experience today has left me to decide to never go back not that UPS will give a darn. Rude and cold ladies working today.
• MD

  Mark Donahue

  Jun 6, 2026
  5.0
  This UPS Store is the best in the area. Latisha helped me get an important package shipped out, and walked me through my different options. Every time I come in to ship out a package or require notary services, all the ladies are very helpful! Definitely will keep coming back!
• BT

  Brandon Toole

  Jun 5, 2026
  1.0
  What a complete failure in customer service. One package was successfully delivered to my house. The second package, from the same vendor, shipped to the exact same address, was suddenly marked as undeliverable due to an "incorrect address." How does one package make it to the correct address while another package sent to the exact same address supposedly cannot be delivered? Instead of investigating the obvious contradiction, GOAT's customer service chose excuses over solutions. There was no meaningful effort to help, no transparency, and no accountability. To make matters worse, they seem unfamiliar with the policies and procedures of the shipping partners they rely on. The result is simple: GOAT has lost a customer. With authentication programs now offered by competitors like Ebay and StockX, there is no reason for me to continue using a platform that makes it this difficult to resolve a basic shipping issue. A company can make mistakes. What separates good companies from bad ones is how they respond when those mistakes happen. In this case, GOAT failed at every step.

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