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Brand Certified

United States Postal Service

1.6
(925 reviews)

Business Details

20180 Park Row Dr, Katy, TX
77449, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 20180 Park Row Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20180 Park Row Dr, Katy, TX
77449, United States

Hours

Monday7:30 AM - 5:00 PM
Tuesday7:30 AM - 5:00 PM
Wednesday7:30 AM - 5:00 PM
Thursday7:30 AM - 5:00 PM
Friday7:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

1.6
925 reviews
5 stars
104
4 stars
25
3 stars
15
2 stars
41
1 star
740
  • CW
    Chanel WEI
    1 day ago
    1.0
    Tuesday is available for walks in passport application 8:45-9:45, and I arrived at 9:00, the staff in the middle told me passport application maximum for today ☹️☹️☹️ How could they hire the employee not working properly?
  • KG
    Kyle George
    May 13, 2026
    1.0
    Nobody wants to answer the phone there. I have been trying for 3 days to talk to a representative. I guess they do not like doing their jobs.
  • KE
    Kenneth Eke
    May 11, 2026
    1.0
    This location is an embarrassment to the American way of life. The employees are unapologetically rude, they lack any iota of customer service and often act like they’re doing you a favor by showing up to work. The worst part of my visit was when I had to go to Walmart to get a pen to label my parcel. The staff told me they don’t offer customers courtesy pen because the customers never return the pen. “Yep, I had to run to Walmart to get a pen” This location is the worst USPS location in the USA.
  • DL
    Daniela Lightfoot
    May 9, 2026
    1.0
    I’m missing packages and they are not calling me after I keep sending them messages. I call there number and calls don’t go through. In the meantime they are delivering my packages wrong.
  • VM
    Vega Linares Luis Manuel
    May 7, 2026
    1.0
    Terrible service from Ms. Sandra; she lacks any manners for dealing with the public. Her behavior is inconsiderate and inappropriate—she needs to take a course in formal etiquette.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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