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United States Postal Service

2.0
(632 reviews)

Business Details

8501 N Macarthur Blvd, Irving, TX
75063, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8501 N Macarthur Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8501 N Macarthur Blvd, Irving, TX
75063, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.0
632 reviews
5 stars
122
4 stars
33
3 stars
16
2 stars
16
1 star
445
  • SA
    Sophia Arias
    4 days ago
    1.0
    Absolutely disgusting behavior from your Asian employee towards other customers. This is not the first time I have seen her act incredibly rude and insulting towards customers. She specifically picks on people who cannot speak English well. I do not understand why she has a customer-facing job if she does not have the patience nor maturity to act cordially towards the public. The absolute anger and disgust she exudes while speaking to immigrants is appalling. I witnessed her unacceptable behavior today 3 times in a row towards Indian clients and a few weeks ago to an elderly Hispanic man. My heart broke for them. I only wish I had spoken up in person. She should not be working there. What an awful image for the USPS. Very disheartening.
  • RM
    Riddhisha Morwekar
    4 days ago
    1.0
    I wish I could give 0 stars. Staff working here is extremely rude. Without answering my question the lady said I’m done. I did check again and she said next customer. Extremely bad service
  • AU
    Anonymous User
    6 days ago
    1.0
    Claimed they had delivered my package and the woman kept insisting that the delivery driver who delivered my package had for sure delivered it and was very trustworthy and that I was the one who lost it and they did not have it and also blamed me for not having insurance then somehow they found and delivered my package an hour later?
  • AT
    Anand T
    May 13, 2026
    1.0
    Honestly the worst experience I’ve ever had with a USPS. I was trying to open a PO Box. The lady who serviced me showed no patience, assumed I knew everything, showed no respect at all. She mumbled everything and when asked to repeat what she said, she would visibly show her frustration and then continued without clarifying. After 20minutes of this process, she finally says she can’t find the keys to a PO Box, scratches out my application and tells me to come back another day. I find it highly disturbing that such an employee could work at a USPS. Fair to say I will never be coming back.
  • DW
    Donald D. Winner
    May 8, 2026
    1.0
    Worst service ever. The staff were not welcoming at all and didn’t even smile or make customers feel comfortable. The Asian lady at the passport area was especially rude and very unprofessional. Overall, it was a terrible experience, and I will never go there again.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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