United States Postal Service

Reviews

• DA

  Damiana Alonso

  Aug 25, 2026
  4.0
  Buen servicio por parte del personal que alli trabaja pero cada vez que hago un envio prioritario nunca llega en la fecha que necesito.
• JJ

  Jacqueline Jones

  Aug 22, 2026
  5.0
  I had a great experience .. I was mailing 12 certified letters and the person who assisted me was patient and polite
• CD

  Clinton Doughty

  Aug 13, 2026
  1.0
  So I had some packages I needed to drop off and have them taken in with an official acceptance scan. I did this because I know that things can happen with scans after a drop off, packages can get lost, and then because there was no official acceptance scan, the insurance won't reimburse. It isn't enough to scan on your own and drop them into the blue boxes, because that can be (and often is) construed as the sender scanning and walking out for fraudulent purposes. I realize it was later in the day, but it was also before the lobby closed by at least an hour. I get in and the clerk won't scan the packages. She will not scan them. Why? Because it's after 5 p.m. and they don't scan after 5 p.m. because 5 p.m. is their "pickup" time for mail. Oh, she would take possession of the packages, but not scan them. Think about how nonsensical that answer is. She won't provide a scan for the sake of evidence of a drop off, but she'll let me drop them off. Then she saw my label receipt and said "You have a scan already", so I had to point out to her something she should already know... something other clerks have told me time and time again: printing labels and doing self-scan for drop off into the blue boxes does not constitute the best evidence of a drop-off for insurance purposes. Only a direct scan at the counter will do that for sure as evidence of a drop for that sake. Then if something does go wrong, that scan at least always exists showing that the USPS had possession of the item. All I can say is THANKS for wasting my time for the umpteenth time USPS. Besides the fact that your clerks seem to take their customer service training from a drill sergeant, which is the only thing that can possible explain the level of impatience and rudeness that so many have expressed. But now I see that even when they seem friendly, it's under a facade for the sake of resisting even the most basic and obvious requests. I don't care if this is policy. If it is really policy, it's a stupid policy designed to inconvenience customers. I am sure there are sensible policies, but this one isn't one of them, and if the postmaster of this location has told himself or herself that, then they have openly lied to themselves. Scanning for the sake of demonstrating a true drop-off should not be time dependent when the lobby is still open and operational. If I had taken the packages to the desk and bought the postage right there, I can GUARANTEE that they would have scanned for possession. If they wouldn't have, then that is another gap of nonsense that they have intentionally imposed to inconvenience customers to convenience themselves. But I'd bet they would have, and that makes their little refusal even more obtuse in its attempt to convenience themselves at the expense of customers. I know it's a Government institution -- but that's no excuse or the USPS to avoid good customer service practices. If there's any lesson here, it's that UPS and Fedex might be better options. Why give the USPS any kind of business when there are alternatives?
• ND

  Nelson Dieguez

  Aug 3, 2026
  1.0
  I booked an appointment for 9:00 a.m., and they made me wait for an hour to process my passport. The customer service was terrible, and the manager was unprofessional as well. Don’t lose your time there
• JC

  J Crumble

  Jun 24, 2026
  1.0
  Interactions with employees at this location have been consistently disappointing. Rules and requirements seem to change depending on the day, and simple shipping tasks often end up being more difficult than they need to be. When asking for clarification so the same issue can be avoided in the future, it's often difficult to get a clear answer. We've all got better things to do than go back and forth over requirements that seem to change from one interaction to the next. If there are specific rules that customers are expected to follow, it would be helpful if they were clearly communicated, applied consistently, and posted somewhere for everyone to see.

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