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United States Postal Service

1.9
(428 reviews)

Business Details

12955 Willow Place Dr W, Houston, TX
77070, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 12955 Willow Place Dr W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
12955 Willow Place Dr W, Houston, TX
77070, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

1.9
428 reviews
5 stars
66
4 stars
18
3 stars
15
2 stars
19
1 star
310
  • AZ
    ASHLEY ZESATI
    May 11, 2026
    1.0
    If I could give zero i would. Clerk was eating and then on the phone while a line of 10 to 15 people were lined up.
  • AC
    Arayla Caldwell
    May 6, 2026
    1.0
    Came to do a change of address. They couldn’t process it for some reason in the store but it was easily done and approved in the post office near my home.
  • MG
    Michelle Gordon
    May 1, 2026
    1.0
    Really long wait time. I waited over an hour with one person in front of me.
  • RE
    Rana El-Zughbi
    May 1, 2026
    4.0
    Overall a good experience at the post office. The staff is usually helpful and gets things done efficiently. Service is reliable and I appreciate their hard work. The only downside is that there always seems to be something not working or out of order, which can slow things down. Fix that, and it would easily be 5 stars!
  • GT
    Genene Taylor
    Feb 25, 2026
    5.0
    David was great, I was in there for 2 minutes total. The best time to go is when they open. He polite and efficient.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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