United States Postal Service

Reviews

• PS

  Paytience Smith

  Aug 10, 2026
  1.0
  There has to be a better way to let people know their passport appointments are canceled than to have them come all this way just to get met with a sign on the door. Extremely annoyed
• KJ

  Kirk Johnson

  Aug 7, 2026
  1.0
  I just left this location. The lights are on. The doors are locked. Are any services available here?
• AD

  Angela Dobbins

  Aug 5, 2026
  1.0
  I've been paying for a po box for several years at this specific location. These people refuse to release your packages that you pay for when you receive one every single time. And today has been the worst of all The Times you go in there. You let Em know you have a package. They market as delivered, they don't put a notice in your box to let you know. You have a package. Then, when you go there to go get your package, they look at you crazy like you're not supposed to come pick up your stuff like what's with the looks because of something I pay for I pay for a peo box. I pay for my packages. Give me my stuff. They take 20 minutes to answer the quick service door if you stand there and wait for them to open the door or they may not even open the door at all. You always have to go inside the Post Office just to get anyone to help you like. This is beyond ridiculous at this point. They need to either get a whole new set of staff or shut this location down.Because this is ridiculous
• CL

  Charli Lockett

  Jul 29, 2026
  5.0
  Tiffany is always very helpful and gives great customer service. One of my favorite postal offices.
• DR

  Daphney Reables

  Jul 22, 2026
  1.0
  I don’t usually leave negative reviews, but the USPS carrier assigned to ZIP code 77025 on July 20–21, 2026 needs to do better. On July 20, my package required a signature, so I stayed home all day waiting. No knock. No doorbell. No delivery attempt. Yet somehow the tracking claimed “no one was available to receive the package.” That’s simply false. So I scheduled a pickup for July 21. When I arrived, I was told the package was out for delivery anyway, despite my pickup request. Later that day, tracking changed to “no access to delivery location.” Also false. I live in a well-established apartment complex that receives USPS deliveries all the time. The post office manager was courteous and genuinely tried to help, so this isn’t directed at the office staff. My issue is with the carrier. Falsely marking delivery attempts instead of actually attempting delivery is unprofessional and wastes customers’ time. If you don’t want to do the job, let someone else who takes pride in their work do it.

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