The UPS Store

Reviews

• LC

  Laura Checkles

  May 12, 2026
  5.0
  Nadeem was a huge relief and an incredible help with our work mail‑out project. He may not have originally designed the thank you cards, but he took the time to work with us on every edit, often turning revisions around within the same day. When it came time to mail everything out, he helped ensure all items were organized and processed in a very reasonable timeframe. As a business, we were extremely impressed with how smooth and seamless the entire process was.
• DL

  Deidra Lawson

  May 12, 2026
  5.0
  I went in to print a couple documents and everything went smoothly. The service was friendly and fast. Thank you Aaliyah and Mykul was very helpful. I highly recommend this location for all UPS related services.
• TC

  TaCarya Chretien

  May 5, 2026
  5.0
  They were so amazing, patient, and helpful! Even when it got busy they still were helpful and pleasant with great customer service! Keep up the amazing job! Most definitely recommend doing business here!
• BE

  Bold Events

  May 1, 2026
  1.0
  I had a very disappointing experience at this location. I came in on Wednesday to send important documents, and the young gentleman who assisted me (tall, around 6’1”) was clearly not paying attention. He was watching a game on his phone during the transaction. (Very unprofessional) Because of that lack of attention, my documents were handled incorrectly and ended up being delivered back to me instead of being sent out as requested. This caused a significant delay in a time-sensitive situation. As a result, I had to go to another retailer (FedEx) highly recommend Holly Hall location, to resend the documents overnight, which ended up costing me double what I originally paid. I’m furious This entire situation could have been avoided if the employee had been focused and handled the transaction properly the first time. When dealing with important and time-sensitive documents, attention to detail is critical. I hope management addresses this, because this level of carelessness is unacceptable when customers are trusting you with important deliveries.
• LB

  Lindsay Bennett

  Apr 26, 2026
  5.0
  The store owner (who logged on remotely to help) and employee (AJ, she was so kind and helpful) working were both AMAZING! They saved me when I couldn't get my materials printed correctly anywhere else and they were kind (gave me a snack while I waited), worked with me to refine the prints when the sizing was an issue. I cannot say enough good things about my experience here and if I need shipping or printing in Houston there is nowhere else I will go.

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