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The UPS Store

3.5
(421 reviews)

Business Details

13280 Northwest Fwy, Houston, TX
77040, United States
(713) 690-4545
https://locations.theupsstore.com/tx/houston/13280-northwest-fwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2397 in Houston offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Target, Marshall's Center At Hwy 290 & Hollister.

Details

  • DeliveryNot available

Location

The UPS Store
13280 Northwest Fwy, Houston, TX
77040, United States

Hours

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday10:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
5/25/20268:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.5
421 reviews
5 stars
255
4 stars
12
3 stars
4
2 stars
8
1 star
142
  • CU
    Cesar Augusto Urbina
    2 days ago
    1.0
    Vine a recoger un paquete el día de hoy el cual coordine con Ebay pero pagué un adicional Para recogerlo en UPS., tenía una emergencia de usar el baño un jovencito asiático qué fue muy amable y muy atento le pedí si podía usar el servicio me dijo que no había ningún problema que vaya al fondo a la derecha de la tienda sin embargo un joven hispano le dijo que este no era un baño público y el otro joven no sabía qué decirme que lo sentía Qué despreciable es encontrarse con gente indolente encima hispano como yo.
  • JG
    Jesse Gonzales
    May 1, 2026
    5.0
    Every single time I walk into this UPS store I always have the best customer service from Chad. Chad is always friendly, courteous and knowledgeable; truly the exception of today’s expectations. I hope he’s greatly appreciated by the owners because he deserves it.
  • SG
    Stub Gawd
    Apr 30, 2026
    5.0
    Chad, Oscar and staff were kind, friendly and funny. Turned a could be dull moment into the best experience I’ve ever had in any ups, fedex or any other stores. I thank them for being them and you all have definitely gained a loyal customer moving forward. Blessings
  • AP
    A. Patterson
    Apr 27, 2026
    5.0
    Clean place, good people. Chad was very efficient and capable and helpful.
  • FP
    fenil patel
    Apr 25, 2026
    1.0
    This is by far the worst UPS location I’ve ever dealt with. I will never use UPS again after this experience. The staff at this location were extremely rude, arrogant, and unprofessional. The service here is complete trash absolute garbage. I don’t understand how a business can operate like this. Completely unacceptable and a horrible experience overall.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #2397 in Houston offer?

The UPS Store #2397 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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