Landry's Inc.

Reviews

• GH

  Gary Hodge

  5 days ago
  5.0
  Great company authentic products fast shipping
• D3

  Dstwo 37

  Jul 3, 2026
  3.0
  Had reservations for an early dinner. They came out with a lunch menu and a regular menu. I handed them my President Club card. And the waitress did not even know what it was... She said ok oh wow... I see her go to several others servers and they all looked clueless. The waitress came back and handed me my card and we ordered. The crab cake 6oz.. was pretty good. My wife ordered the Bourbon glazed salmon and I ordered the lunch special house salad and the fish+shrimp. Never was asked about sides or what dressing on a house salad. The waitress came back with a seasonal salad and it already came with lemon vinaigrette and alot of onions.. not that good... Definitely not a HOUSE SALAD... then came the Salmon and it had so much glaze the salmon had NO FLAVOR just sugary sweet compose. My fish came and it was 3 small pieces no shrimp and a pound of fried onions and a little bit of fries that tasted like the onions... I DONT LIKE ONIONS. but they never stated the side..and NO SHRIMP WERE FOUND... Wife stated the fish was so sweet it over whelmed everything else on the plate. I dont like arguing, making a scene, nor will I ask a thousand questions.. I put my thoughts in writing hoping that management reads this and makes changes. The worse part is when I told her I would like to use 50.00 dollars of my rewards towards the meal. She asked for the reward card again, and I questioned why would she need to swipe my reward card if it has been a custom for MANAGEMENT to scan and hand me my card back...which didn't happen. So she called another waiter and he said I didn't have rewards.. I looked.at him opened my app and saw enough to pay. I handed him my card agian and then he came back and apologized and stated oh wow you have a lot of rewards. Yes especially if I eat out everyday of a year. Bill was paid I left a 15% tip because they were kind and thats why I gave them 3 stars. Landrys in Galveston you are not up to standards compared to all the other Landrys locations I visit. NOT A HAPPY LANDRYS PRESIDENT MEMBER VIP CLUB!!!! GOD BLESS WILL NOT BE RETURNING! Food: 2/5 | Service: 3/5 | Atmosphere: 5/5
• WW

  Wesley Wilson

  Apr 25, 2026
  1.0
  Y’all need open location in northeast Houston in zip code 77044-77049.so y’all get more customers and employees.
• PO

  Patricia Ortiz

  Feb 26, 2025
  1.0
  Joe with Customer Relations is and should not be a representative of any Corporate office. I have been calling him since December for an unresolved issue at the Golden Nugget for an overcharge that they did. He provides me an individual name at Golden Nugget and he does not have anyone else at Corporate that I can talk to or a Supervisor. I'm paying interest in their mistake of an overcharge and their office dismisses Customer Relations. Great Department Guys. I'm sure Mr. Fertitta is proud of paying you to not resolve issues at the Corporate Level! They should close that Corporate office they don't do a thing but pass the issue to someone else.
• DD

  Denise

  Oct 7, 2022
  1.0
  I called them to express an experience at one of their restaurants but every time I call it says they have high call volume and I can go online or leave a message which I did. The form I filled out online I have never received a call back regarding it and that was in September. Ironically after several attempts instead of customer relations I chose the option for Landry's club members and of course someone immediately answered that extension. That says it all...

Frequently Asked Questions About Landry's Inc.