Had reservations for an early dinner. They came out with a lunch menu and a regular menu. I handed them my President Club card. And the waitress did not even know what it was... She said ok oh wow... I see her go to several others servers and they all looked clueless. The waitress came back and handed me my card and we ordered. The crab cake 6oz.. was pretty good. My wife ordered the Bourbon glazed salmon and I ordered the lunch special house salad and the fish+shrimp. Never was asked about sides or what dressing on a house salad. The waitress came back with a seasonal salad and it already came with lemon vinaigrette and alot of onions.. not that good... Definitely not a HOUSE SALAD... then came the Salmon and it had so much glaze the salmon had NO FLAVOR just sugary sweet compose. My fish came and it was 3 small pieces no shrimp and a pound of fried onions and a little bit of fries that tasted like the onions... I DONT LIKE ONIONS. but they never stated the side..and NO SHRIMP WERE FOUND... Wife stated the fish was so sweet it over whelmed everything else on the plate. I dont like arguing, making a scene, nor will I ask a thousand questions.. I put my thoughts in writing hoping that management reads this and makes changes. The worse part is when I told her I would like to use 50.00 dollars of my rewards towards the meal. She asked for the reward card again, and I questioned why would she need to swipe my reward card if it has been a custom for MANAGEMENT to scan and hand me my card back...which didn't happen. So she called another waiter and he said I didn't have rewards.. I looked.at him opened my app and saw enough to pay. I handed him my card agian and then he came back and apologized and stated oh wow you have a lot of rewards. Yes especially if I eat out everyday of a year. Bill was paid I left a 15% tip because they were kind and thats why I gave them 3 stars. Landrys in Galveston you are not up to standards compared to all the other Landrys locations I visit.
NOT A HAPPY LANDRYS PRESIDENT MEMBER VIP CLUB!!!!
GOD BLESS WILL NOT BE RETURNING!
Food: 2/5 | Service: 3/5 | Atmosphere: 5/5
WW
Wesley Wilson
Apr 25, 2026
1.0
Y’all need open location in northeast Houston in zip code 77044-77049.so y’all get more customers and employees.
CB
Chef Baker
Feb 26, 2026
1.0
The saltgrass near the airport in San Antonio is the worst. They used to be friendly and the food was great. They never seem to cook the steaks right. The lady they have managing the restaurant is rude. I have asked for my money back the last couple of times and I have tried several times to reach the corporate office. The cook can’t seem to medium well steak and when you send it back they use the same steak and burn it. I believe the manager's name is Rita. Ray doesn’t seem to know anything. I would like my money back the steaks are expensive and I don’t want to pay for a recooked steak. Once you recook a steak it’s ruined!!!!!
EE
Elliott
Feb 20, 2026
3.0
Landry's Inc was founded in 1980. from a family and friends run company to a conglomerate of restaurants and businesses. The Golden nugget which I enjoy to Bubba gumps. In 2011 they acquired Morton's steakhouse along with Mccormicks seafood and steaks. My experience is also with Morton's steakhouse . I enjoyed this restaurant with my wife unfortunately on valentines day we were overcharged 55 dollars on my bill. I wouldn't of noticed but I'm vigilant and notified my credit card company to do a investigation and notified Landry's Inc customer service. No response has been issued to me and my bank has returned my 55 $ this Morton's was the one on 5th ave. It's a uncomfortable experience but we must stay vigilant.
AR
Alberto Roig
Feb 16, 2026
1.0
T-rex Cafe Buena Vista, fl.This establishment definetly needs a complete restructure from management to staff.As the saying goes honestly is the best policy .Staff stated a 1.5 hour wait for a party of 25 patrons actually ended up to be 2.5 hours .With a party so large with 6 minors and two infants waiting outside in the cold weather any individual would be upset.Hopefully cooperate will read this and listen to the individuals that help build your empire and portfolio.This experience has detoured my family to never return to this establishment and give up our hard earned money .Hopefully your other establishments don't practice the same dishonesty.
Landry's Inc. is located at 1510 West Loop S, Houston, TX 77027, United States.
What are the operating hours of Landry's Inc.?
Landry's Inc. is open Monday through Friday from 9:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which payment methods does Landry's Inc. accept?
Landry's Inc. accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, Traveler's Check, and Visa.
What type of cuisine does Landry's Inc. offer?
Landry's Inc. falls under American (Traditional) cuisine and is categorized as a restaurant and trade organization.
Is there a website where I can learn more about Landry's Inc.?
Yes, you can visit their website at https://www.landrysinc.com/ for more information.
Does Landry's Inc. support any specific languages for customer service?
Landry's Inc. provides services in English.
Can I contact Landry's Inc. by phone?
Yes, you can reach Landry's Inc. at +1 713-850-1010.
What nearby dining options are close to Landry's Inc.?
Nearby dining options include Saltgrass, an American steakhouse, Bloom & Bee which serves French and American cuisine, and Craft F and B, known for burgers and American dishes. These are great places to visit before or after dining at Landry's Inc.
Are there any hotels close to Landry's Inc. for visitors?
Yes, The Post Oak Hotel at Uptown Houston is nearby and offers hotel accommodations as well as restaurant and motel services, making it convenient for visitors to Stay near Landry's Inc.
What entertainment or leisure spots are near Landry's Inc.?
Near Landry's Inc., you can find the Oak Room bar and pub for drinks, the Salon at the Post Oak Hotel for beauty services, and The Spa at The Post Oak Hotel for day spa and beauty treatments, offering diverse options to relax or socialize around your visit.
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