Founded on the principles of fairness and financial security, First Financial Group of America (First Financial) began operations in 1968 and has achieved success as one of the largest Third Party Administrators in the state of Texas. Our focus on serving the community has been part of our existence from the very beginning. Based in Houston, with branch offices throughout Texas, Louisiana, New Mexico, Arizona and North Carolina, First Financial serves approximately 300,000 customers. Today, First Financial remains a leader in providing quality benefits and services to America’s employees. As a company, First Financial currently provides administrative services for over 500 cafeteria plans. These plans range in size from just a few to sev...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.